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Recent content by gcccmellie

  1. gcccmellie

    Rings to answer

    Thanks for the help line 25 was set to 3 rings.
  2. gcccmellie

    Rings to answer

    it goes to AA after only 3 rings"
  3. gcccmellie

    Rings to answer

    We have all lines set to ring 5 times before the AA picks, however if no one gets to the call it goes to AA after only 3 rings. If we are away from the desk it is often difficult to get to a phone before the AA picks up. How can we fix this?
  4. gcccmellie

    rollover calls

    Thanks- turning the ringer back off was the solution.
  5. gcccmellie

    rollover calls

    While working on changing extension names and ringer on/off, I inadvertently changed the rollover calls and I don't know how to fix it. When line 1 is busy calls are suppose to rollover and ring line 2 (this worked until yesterday). Now however, when line 1 is busy I just hear a short ring and...
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