Recent content by epouser10

Hi Guys. Some advice / thoughts please. We have an avaya IPO 500 (R9.1 but can be upgraded) in London and one in Rome connected via an SCN (site to site VPN). This is in place and works great. Customer is looking to implement One-X mobility client on a Power user licence. The one-x would be...

thanks @ipohead. wow @pepp77 i hadnt seen one in so long i had forgotten the name. A lot has changed in the industry since they were standard issue.

Fantastic Guys. @amriddle01 premicell was what i was thinking of, well done, a blast from the past! @Sizbut / @Tommills, actually we have a customer in the UK who may as well be in Africa as they get no PSTN, or ADSL, but good 4G coverage. So was debabting some options. Thanks guys.

Guys, what were those boxes called back in the 90's and early 00's that were basically a sim that connected into an analogue port on the avaya and allowed outbound calls to the orange network to route over that sim because it was cheaper than calling from ISDN?

Thats what i suspected but was hoping. T^hanks.

Hi All, When a hunt group announcement is played, the call is flagged as answered and that info is output to the smdr. This happens even if the tick box "flagged call as answered" is not ticked. That means that on our reporting software (oak), we are unable to report on missed calls AFTER the...

Oh boy. Any tips for making the install as painless as possible? Is there any config that should be avoided?

Interesting, I will look at that in more depth, thanks. We are commited to CCR for the short term, cant be as bad as CCC can it?

OK I'll write my own if Avaya dont do one. Thanks Maxwell1001, I know what it offers, but I want to try to standardise what questions our engineers ask, and create a standard template to try to prevent each person in the company asking different questions, missing different questions, etc etc...

I have. Im looking for a template.

Does anyone know if the 4610 works on IPO, and do they work in the same way as 5610? Also, does anyone know when they stopped support (if they have). Many Thanks indeed.

OK thanks. The router is not accepting the vpn connections a windows server is authenticating users. This is using PPTP. What im not sure of is what settings the phone needs. When I boot it up its asking what type of VPN Config I have ie. avaya gateway, cisco, juniper etc. I dont have any...

I thought that 5610 vpn software would connect to the corporate network in the same way as when you use a windows VPN client to connect to your VPN. Was I being silly?

thanks.

Going back a few years but does anyone know what is the latest IPO firmware that I can use with the last CCC release?