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Recent content by Ed Marban
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How to get total number of times the agent used a particular AUX
Hi All, Good afternoon. I would like to ask if we can get the average time an agent used a particular AUX in a month and the total number of times that the agent clicked AUX. Thank you very much.- Ed Marban
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- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
