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Recent content by dzavy
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ACD TAPI example
Hi, I'm developing an TAPIv3 control interface for our call center (running CS1000). I have an instance of TAPIClass allowing me to control the phone and calls, but I'm not able to access the ACD and agent functions; just don't know how to use the ITTAPICallCenter interface, init it and bind to...- dzavy
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- Forum: Nortel: Symposium call center solutions
