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Recent content by dmactel

  1. dmactel

    NVM - DTMF not being translated properly

    It is happening on all channels. I monitored the channel status in ACCESS2 admin. Latest E Version?? Please explain. Dave
  2. dmactel

    NVM - DTMF not being translated properly

    I have a client with a Norstar MICS 4.1XC witha NVM-NAM 4.0.04C - Fiber 8 channel They have (11) LS/DS Analog Trunks, NO CLID. On inbound calls, their AA answers on 0 rings. When trying to dial a KNOWN extension number, the system must be mis-interpreting the DTMF signal. The error is "invalid...
  3. dmactel

    NVM - DTMF Tones in AA not directing calls properly

    I have a client with a Norstar MICS 4.1XC witha NVM-NAM 4.0.04C - Fiber 8 channel They have (11) LS/DS Analog Trunks, NO CLID. On inbound calls, their AA answers on 0 rings. When trying to dial a KNOWN extension number, the system must be mis-interpreting the DTMF signal. The error is "invalid...
  4. dmactel

    M3904 Soft Keys not working

    Thanks for your posts gentlemen. You have been very helpful! Dave
  5. dmactel

    M3904 Soft Keys not working

    Thanks guys. I have confirmed the following: Rel 24.24 uses BA or BB vintage phones FB or later requires 25.30 or higher. I appreciate the help! Dave DMAC Telecom Solutions
  6. dmactel

    M3904 Soft Keys not working

    I have FNA, HTA and ADD in the CLS. See the below TNB. Does anything look wrong? TN 8 10 DATE PAGE DES 1 TN 008 0 00 10 TYPE 3904 CDEN 8D CUST 0 KBA 0 FDN 4444 TGAR 1 LDN NO NCOS 6 SGRP 0 RNPG 0 SCI 0 SSU XLST CLS UNR FBA WTA LPR MTD FNA HTA ADD HFA GRLD MWA RMMD SMWD AAD IMD XHD...
  7. dmactel

    M3904 Soft Keys not working

    Thanks for the replies. What is the resolution? DO I need a different version of the phone?
  8. dmactel

    M3904 Soft Keys not working

    Yes. I programmed the set with the same NCOS, CLS , TGAR etc as the 3903 that I replaced. I have the keys programmed as follows: key 16 mwk 4444 key 17 trn key 18 nul key 19 cfw16 key 20 rga key 21 prk key 22 rnp key 24 prs key 25 chg key 26 cpn The only key above that displays is key 19...
  9. dmactel

    M3904 Soft Keys not working

    I just replaced an M3903 with an M3904. The soft keys will not display any functions, except for the "forward" key. This is an OPT11C with Rel24 software. The M3904 is REL2 My experience is very limited. so please. anyone can guide me as to what is wrong

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