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Recent content by Diegomez

  1. D

    List of abandoned call numbers.

    Hello, This answer solved what I was looking for, thank you very much. Another question to see if you can help me, would it be possible to see the phone numbers that have abandoned the call in a report in real time? Thanks for the help Greetings,
  2. D

    List of abandoned call numbers.

    hello I need a list of abandoned calls in real time or of the last 15-30 minutes of the phone numbers that have abandoned the call, that is, it has not been answered by the Call Center team. I'm trying from the CCMA but in the real time reports I only have a panel with the abandoned calls, but...
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