Recent content by dgilson

Thanks for the suggestions. It may be as simple as setting a voice mail for the analog set and letting that do the lamp; the customer is used to a console where they can just light a lamp using a key and entering a room number.

We are proposing an IP Office for a small motel. Is there a way to light a message waiting lamp on an analog room phone from a digital set used as a console

One other question: how do we determine the release level? Thanks

Thanks, I'll check out the release level.

I have a customer with a Partner system that wants to set up a Viking ACA-1 Auto Attendant on an analog port to answer calls. One of the optons would be to send callers off site to an 800 reservation number. I've been looking through the domcumentation but haven't found anything specifically...

This issue has been solved. It turns out that the call forwarding to voice mail was following the path specified in form 19 for DID calls into this tenant. The DID calls that weren't being routed specifically were going to an extension that was forwarded B/NA to the speed dial entry that...

I modified *999 to 799*91*6*9; xfred NA calls still got the path associated w/ *5, please enter security code. However now xfr to vm on busy got please enter security code also so the change to *999 caused that. Put *999 back to 799*90*6*9. This software is to old to use the speed dial index...

According to the docs, 709 is not an option in G1004. A call directly made from the console to a phone that then forwards NA to VM gets the correct greeting. It only appears to happen on a transferred trunk call, although I did not try setting up a call from an ext to an ext and then...

I didn't actually try changing the *999; I'll give that a go just for grins. The 1004 generic did allow splittng call forwarding for internal vs. external calls. That COS option is off in the COS's for the rooms, admin sets, console and trunks. I didn't find anything in the descriptor that...

My bad, *005 = 799*91*6*9; *999 = 799*90*6*9. Voice mail is an InnLine; looks like the same integration as an Innovation. I also don't remember, nor can I find, anywhere that you can set a different destination based on call forward type or based on the call coming from a blind xfr trunk. The...

Abbreviated Dial access code is *. Message retrieval: *005 = 799*91*6*9; Play greeting and leave message: *999 = 799*91*6*9. What is being sent to the VM during forwarding on a no answer call is 1XXX; on a busy, 0XXX. If I change the entry in 005 to be the same as the one in 999 the calls...

We have a customere who has a MitelSX200 Digital G1004 with T1 trunks. The trunks were recently converted from a direct T1 from Telco to a DSX connection on an Adtran router IA circuit. Since then, calls outside calls that are answered or initiated at the console or any other phone and are...

Thanks for the inputs on this. What it turned out to be was that the SVP and teh endpoints HAVE to be on the same subnet; this is stated somewhere in the Ploycom documentation. We are using Sonic Wall routers and APs and up until late December the firmware on the router did not allow bridging...

Yes, we have an SVP8000.

Update on this post: after pulling the new files from the tftp server I was able to statically enter the SVP IP address on the handsets. Now I get "No SVP Response" and haven't figured out how to get beyond that point.