Recent content by DCLUser

Thank you Techymitel for the speedy solution. I just exported the data again and used Excel to filter the results, as you suggested, and now I get 182 extensions. Now that's a number I can work with. To get 182 I unselected "Multi-Device" (the License and Option Selection form lists...

Is there a way to export a complete list of extensions consuming an IP Users license from a Mitel 3300? We have a Mitel 3300 running MiVoice Business release 8.0 SP3 PR2. I've been asked to audit the licensing on our Mitel switch by comparing the number of extensions consuming an IP Users...

Sarond, I double-checked the Call Rerouting form after reading your reply. Turns out that when I set up the Call Rerouting - 1st Alt, I set it to use the same Always Alternative number that I used for the Night2 system setting. I changed it to the Always Alternative number for the voicemail...

Hi Sarond, I understand what you're suggesting but I have a few questions about the results: 1. Presuming this works, where would the calls route: voicemail system attendant or the general mailbox? 2. Would this also mean that missed calls at reception route to the voicemail system as...

How do you route missed calls to voicemail when the system is in night 2? Our office is open from 8 am to 5 pm. Our reception person works from 8 am to 4:30 pm. She puts the phones into night 2 when she leaves. (Night 2 has been programmed to ring at an extension, and an appearance of that...

Thank you for the suggestion Jemson. I eventually discovered that Mitel includes a tool in the 3300 to create CSV files just for this purpose. When you click to upload a CSV file it gives you an option to download a tool to create the CSV file for you. So I downloaded that tool and was able...

Good morning. What I'm trying to do: add 40+ extensions to a Mitel 3300 MXe II switch without having to add each extension one at a time. What I've done already: I exported the current User and Services Configuration to a CSV file to edit with Excel. I've also determined which extension...

@ AlphaMann - in the order you asked them: I don't understand what you mean by "How many extensions are on the account?" This is one person using one extension logged into a Unified Communicator Advanced client software installed under their user profile in Windows 10. I have not tested the...

I have a client running the UCA client (software version 6.0.220.0) that can't place a call. When they start the software it logs them in automatically, shows their status (In the office or Working from home), and the little phone icon turns green indicating that they are connected and ready to...

One of the extensions that appears in the BLF list on the 5550 IP Console keeps showing up as "Call Forward - Always" even though the extension isn't being forwarded. The 5330 IP phone allocated to the extension does not show the icon indicating that the extension is forwarded, the Call...

Wouldn't it be more like: For Each objFile In objFolder.Files Set objDoc = objWord.Documents.Open("C:\VBS\"& objFile.Name & "." & objFile.Extension) objDoc.SaveAs "C:\VBS\" & objFile.Name & ".txt", 2 objDoc.Close objWord.Quit Set objDoc = Nothing Set objWord = Nothing Next I can't recall off...

xwb: Sorry about the late reply. Unfortunately Windows 10 is a lot more stubborn than Windows XP was, so creating a shortcut wasn't a viable option. We eventually figured out what was creating all the user profiles - a patch management tool which was responsible for updating user systems, and...

gbaughma: What is the syntax of the command?

xwb: I just signed into my Windows 10 test system as the local administrator, opened an elevated command prompt, and ran the script using cscript and it ran fine. So here's the difficult question: Do you know how to get around this requirement so that I can push out this script through a...

I need a way to remotely rename a Windows 10 computer after it has been freshly imaged. Windows is assigning a default name (ie: WINDOWS-34JDR8E) and I'd like to be able to run a VBScript that asks for the current name of the system (ie: WINDOWS-34JDR8E), asks for the new name (ie: NEW-NAME)...