Recent content by CattleBarron

To Holdmusic34: I contacted the Comcast service department and the "surly" technician told me that their equipment doesn't have an MWI feature that he can turn off so therefore the trouble with the Phantom Rings must be at our end. If you have any other ideas I would sure love to hear them.

Hi - all. I am having a problem with phantom ringing on all of my analog lines connected to my Avaya IP Office system which is using Rel 8.1 software. In March we changed to Comcast as our Service Provider and now we get these Phantom Rings on all of our lines occasionally. It is very random but...

The reason that we want to do this is: We have a 1408 set in our business lobby for our customers to use for local calls. It seems one of our customers had a "fat" finger and hit the headset button which then grab a line. We couldn't figure why this line was in use when none of our people were...

Hi Guys. I would like to know if there is away either through IP Manager or at the set to disable thttp://tek-tips.com/he headset button so that when it is pushed nothing happens? Thanks.

Hi - Want to know if I can program an ano. ext. that is being used for paging & loud ringing to turn off at 7:00pm and then back on at 7:am and on selected days of the week? I am running IP500 V2 rel. 8.1.6. Thanks.

Hi. Could you please direct me to the best document and where I can get it for setting up the VM Pro system. I am running rel. 8.1.6 software on my IP 500 v2 system and do have the license for VM Pro. We are contemplating moving our voicemail service from the carrier to the IP 500 system and...

Thank You!!

I am having a problem assigning an extension number to a 9641G H.323 IP Phone. It will work when assigned ext. ID 8000 & ext. number 300. However, if I assign ext. number 101 I can get it to work until I reboot the system then it defaults back to 300. What do I need to do to make it stay at 101?

O.K. Thanks. I suspected as much.

Does anyone know if Release 9.0 will support the 9670G IP phone?

Just as I thought. Thanks!

Hello. I would like to know if it is possible to use the voice mail button on the 9508 and 4816 Avaya telephone sets to directly access another vendors outside/offsite voice mail system? Meaning that it would perform the same features as if it were connected to the Avaya internal voice Mail. Or...

Thanks Guys!! I'm glad that it is this easy.

I have recently installed an Avaya IP 500 V2 system running 8.1.6 release software and have a question on how to correct the time display on the telephone sets. The system is connected to our computer network with the SNTP selected. However, after many reboots of the system the time is always...