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Recent content by Carol211
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Access entire database before cutover to new application
We are moving to a new building and different communications system (Nortel to Mitel), and I'd like to download all available data just before the cutover. Have been working with individual tables through Excel > Import External Data > New Database Query on a monthly basis, but how do I download...- Carol211
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
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M3904 Automatic Line Selection
Have read chapter on Automatic Line Selection but still am not clear on how best to set IRA/D, NIA/D and OLA/D. I have two basic templates for 3904 management sets in our call center. Group A has no ACD features at all, and primary DN is on Key 0 with Hunt to Key 1. Picking up handset...- Carol211
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- Replies: 4
- Forum: Nortel: CS1000 (Meridian) systems
