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Recent content by bhomer

  1. bhomer

    Calculating elapsed time

    I am trying to calculate how many business hours have elasped from a certain date and time(arrival Time) . My business hours are Monday-Friday from 7AM-6PM. If someone issues a service request , I have 8 business hours to complete. If a call comes in at 4:00pm I add 2 hours till 6:00 PM, then I...

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