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Recent content by bertles86

  1. bertles86

    HP Deskjet 3820 - not printing black...

    Any help at all would be great folks.
  2. bertles86

    HP Deskjet 3820 - not printing black...

    I just took out both carts, the colour one seems fine and has the HP label on it. The black has no label on it, the copper connectors at the back have a small puncture centrally in them. Also the cradle for the colour cart has a silver metal bar which is sprung and that is not in the cradle for...
  3. bertles86

    HP Deskjet 3820 - not printing black...

    I print the test page, and for a split second a window pops up saying "Problem with the black ink cartridge" then the page prints and a butterfly and the word 'hp deskjet' but all in colours no black. I then did a test page using this: Link And the yellow bar is virtually white with a few...
  4. bertles86

    HP Deskjet 3820 - not printing black...

    Hi! I have a Hewlett-Packard Deskjet 3820 running on Windows XP SP3 connected via USB. It has both colour and black cartridges installed, and over 75% full. It prints a test page fine. I have cleaned the print heads and calibrated it using the printer assisstant. Whenever I try to print in...
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