Recent content by arizonaroofing

More Stars?

Never mind it is automatically set up... OK, I think this should be the last question (like the last one...) I can't access some of the mailbox's because I don't know the password to get in and change it!!! How do I reset the password so I can use that specific mailbox. Thanks!

Last question! How do I know the individual mail box numbers? I want there to be a message about roofing specialist when they hit that line, leave information for estimate when they go to that line, etc...

Never Mind it works now. Before it said invalid entry or option but now it brings be to the auto-attendant! Thank you so much. I will go ahead and program this and make sure everything works correctly! Thank you

when I dial intercom 777 it rings then says "please extension and # sign" 10 "Enter password and # sign" password "you have one old message" "to get messages press 2, to administer your personal greeting press 3, to change your password press 5"

So I assume after it rings 3 times and it has the sound of someone talking is supposed to be the auto-attendant, when I call and dial each extension it goes to that specific phone so I know that it has to be set up, I just can't find the menu to change it. I hope that makes it easier to understand

OK here is where I am now. I got the voice-mail back up but when I call it rings 3 times then I hear what sounds like someone acidently recording themselves then it says that I will be transferred and then I go to the actual recorded voice-mail message. "Press Intercom and dial 777. When VM...

Now My voice-mail will no longer work! We had a storm on Sunday and the power cut off. For some reason (even though the batteries in the unit are new) it completely cut off and now when the phone rings it goes directly to voice-mail unless I pull the card out of the avaya unit on the wall...

..http://i1251.photobucket.com/albums/hh555/azroofingsystems/IMAG0729.jpg

sorry for the wait, yes I can add pictures of what we have. Thanks for your help!http://i1251.photobucket.com/albums/hh555/azroofingsystems/IMAG0729.jpg

hmm, my system on the wall says avaya but the Voicemail card in it says Lucent. I don't know if that makes a difference at all?

I wish I did hear something before "Please enter extension number and #" But that's what it says as soon as I hit intercom 777. "Or do you want the phones to be silent, have the Auto Attendant answer first, and the phones rings when the caller selects an extension. Do you want a different...

When I enter Intercom 777 this is what i hear "Please Enter extension and pound sign" (10#) "Enter Password and pound sign" (password) That brings me directly to voice mail... I want calls to be answered by the auto attendant immediately. After hours I want a backup (but would like an option...

I have searched everywhere for manuals, YouTube videos, and I can't find anything on how to set up an Automated Attendant Service. I really need this set up for our business and can't figure out how it is done. I have figured out caller ID log, Voice mail, and I kind of understand these things...