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Recent content by AndoverService

  1. AndoverService

    9611g vs the J179 what are do you think?

    IPOriface I have always thought the 54xx series was a very classy look and very dependable. The stands allowed users the ability to tilt the sets more to their liking rather than the 2 tils selections on all the newer sets. I have seen 95xx users tilting their sets in all sorts of ways like...
  2. AndoverService

    PRI using an IP based provider vs Telco

    Has anyone every set up a PRI that uses a telco provider that uses an IP based converter to provide a PRI. For example I am using a PRI from Cox and the customer wants to switch to someone else so I was thinking that there might be an IP SIP converter that converts the SIP or internet signal...
  3. AndoverService

    Embedded VM asking for password

    Yup, that did the trick! Thanks!
  4. AndoverService

    Embedded VM asking for password

    I have a user on ext 201 that needs to check on voice mail for user 214. I added U214 in their Source Numbers. Their VM light lights up on and the user 214 does show on the 9508s display when the MW button is pressed however when they scroll down and press the Ext-214 button it is asking for...
  5. AndoverService

    9508 Not booting on 9.0 system

    I have been using 5420 DS sets and I am having trying to switch to 9508 DS sets but I am having a problem with adding 9508 DS sets to a 9.0 system. The handsets will light up then get stuck on PLEASE WAIT. Is there a file that I might be missing in Manager or in Embedded File...
  6. AndoverService

    Voice mail to email recovery after failure of internet

    Thank you. This happens when the local Cox company has an internet outage to the building. The internal network is still up but access to the outside Internet is down so the IPO can not sent out via the IP ROUTE using LAN 1.
  7. AndoverService

    Voice mail to email recovery after failure of internet

    I have systems using both Embedded and Voice Mail Pro. When the internet goes down I am trying to understand how the IPO will recover. For example if a voice mail is left but the internet is down the messages are left on the handset and the Message Waiting light goes on. However when the...
  8. AndoverService

    Echo on incoming calls analog lines

    No echo in CO line from demarc with test set. Trying Ext VOIP adjustments
  9. AndoverService

    Echo on incoming calls analog lines

    Thanks. I will try that now.
  10. AndoverService

    Echo on incoming calls analog lines

    Just switched over to Cox analog lines and now there is an echo that the users hear when answering calls on incoming calls only for about 2 seconds then the calls settles down.? There is also a little lag the callers gear on their end. They are using a 9.0 with 9611 sets and 4 analog lines 5...
  11. AndoverService

    Using VMP 9.1 UCM for MOH Source

    Is it possible to use the site A External audio port with a MOH player and can I tap that single source and allow Sites B & C to access it and play it to callers. I thought I read once that I can use an analog PHONE port on the other sites to provide the MOH source?
  12. AndoverService

    Using VMP 9.1 UCM for MOH Source

    I have a 3 site SCN that I want to be able to play a single 5 min. long MOH file for all 3 sites whenever anyone places a caller on HOLD or PARK. Caller can hear the music from any period that the music is playing and not from the start each time placed on HOLD or PARK. I need to tap into the...
  13. AndoverService

    Using VMP 9.1 UCM for MOH Source

    sizbut I want to be able to store and play a large 5 min. MOH .WAV file to be played by the IPO.
  14. AndoverService

    Using VMP 9.1 UCM for MOH Source

    Just to follow up. I wanted to be able to play MOH that is longer than the 90 seconds allowed just using the SD card that is why I loaded the .WAV music on the UCM module. This MOH file is about 5 minutes long it is a promotional message for the company. I was under the understanding that the...
  15. AndoverService

    Using VMP 9.1 UCM for MOH Source

    I will try suggested posts. and reply with results. Thank you
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