Recent content by AlbertDT

OK! Thanks for the Info, I'll work on that. Albert

Hi! Somebody knows the maximum time for a voice file on the MICA for the Greeting and for the menu options prompts. I verified the NTP ad isn't a part that specify this and I need to know becouse I need to create a long promt for a service. Thanks! Albert

Hi! Somebody knows the maximum time for a voice file on the MICA for the Greeting and for the menu options prompts. I verified the NTP ad isn't a part that specify this and a need to know becouse i need to create a long promt for a service. thanks! Albert

Ok! I will try that. thanks!

Hi! I'm having a warning message on Realtime Dysplay when using a private Tubular Display and filtering de Supervisors. It shows (Display Layout--- Web Dialog Following problem(s) occured while saving consolidated display layout), you can pres ok an then it shows you the displays whit the...

My friends! I did the test and is the firmware issue, older firmwares show all the soft keys, newer firmwares shows keys depending on the state. I download the new firmware to the phone of my partner and it change to show only some keys depending on the state of the phone. the question right...

Ok, guys! I will try to convince the user. thanks!

No the thing is that I have the situation right at on my phone and on my partner one. Mine is showing keys depending on the state and my partner one shows all the keys and both are 3904 and are configured the same and actually my partner one is a copy of mine as long I remember. So the thing...

Hi! I have a situation on an Opc81 4.5w. the thing is some 3903 & 3904 phones show all the soft keys programed like forward, transfer, pick up... and others only show the keys depends of the state like only shows forward when is idle, when offhook shows pick up, and when is. the thing is that...

Hi! Here is the CEQU. REQ PRT TYPE CEQU CEQU MPED 8D TERM REMO TERD REMD TERQ REMQ SUPL 004 008 020 036 056 N156 V160 SUPC SUPF DDCS DTCS XCT 000 016 030 032 048 TDS * 000 * 016 * 030 * 032 * 048 CONF * 001 *...

Ok! Captaingadget I'll working on this update. thanks!

You need to assign the script name on the Master Script to the CDN number that will serve this script and is adquired by CCM then activate the master script an then it will go to primary.

Hi! I'm having problem with the Real Time Display on CCMA 6.0. When we make changes on the name or the skillset and partition of an agent the change don't take effect. The NTP and nortel engineer said that we have to restart the IceRTDService and relaunch the standard agent display but the...

Hi! I work with an Opc81 4.5w, and I,m getting an BUG5157 and BUG6504. I verified the System Message NTP and BUG5157 says attempt to write on invalid time slot. BUG6504 says phisycal TN is invalid ( all TN's that appear in when the message appears are valid and working). Here an example of...

Hi! I'm in the learning curve on Nortel Quality Monitoring and when I try to print from the administartion Utility/special reports area ( Instrument/Terminal Relationship), I get only the first page but only with the report title and no data just like this: Instrument/Terminal Relationships...