Recent content by aarondyck

I saw this coming years ago and created a fix. You can follow the instructions here: https://www.adventuresinvoip.ca/2021/03/automatic-daylight-savings-time-update.html The TL;DR is that you download the file, extract it, then import the configuration for your time zone. The only configuration...

Windows 11 is not a supported platform for Voicemail Pro 9.1. You probably nailed it with the Windows Update theory. Migrate to an OS that is actually supported in documentation. If you aren't using MAPI just go with the Linux server. It works remarkably well. Your settings look good to...

Have you checked to see that the 46xxsettings.txt file includes something in the MYTRUSTEDCERT field? https://bovaird.ca/

That sounds like some kind of corruption. Do you have any SMTP Debug logs? https://bovaird.ca/

Sounds like a username and password issue. Since it's O365 you could try logging in with Webmail to validate the credentials. Make sure the O365 user password is set to never expire. https://bovaird.ca/

If they insist on using Public IP you can use the LAN2 port for the second connection and put in two IP routes - the primary route pointing to LAN1 with a metric of 0 and the backup route pointing to LAN2 with a metric of anything higher than 0. The system should prioritize the interface with...

On your Embedded AA how is the transfer configured? A Normal Transfer definitely won't work because it will be treated as a Dial by Number without a valid extension. Dial By Number won't work for the same reason. A Transfer might work, but it would only work as a single-digit option (i.e. press...

IPO Server backups can be stored locally or on a Linux-based FTP server. Those are the only options. Restoration is always from the OtherBackups folder. I'm not sure about your recordings on the NAS. I haven't done any deployments like that. https://bovaird.ca/

That should do it. The sender and username match? Is your VMPro server Linux- or Windows-based? If it's Windows you can use dbgview to do some SMTP troubleshooting. Either way, turn on the debug logging to get individual SMTP sessions logged. From there you can see how the conversation is...

@nnaarrnn are you sure about needing a different license? The comcodes for IP Office 11, for the most part, show licenses as being SE/VIRTUALIZED, with the exception of the ADI upgrade licenses. I believe this requirement was deprecated with the introduction of PLDS licensing. Source...

There are a couple different ways to configure Office365. Can you show your configuration? https://bovaird.ca/

Go to Security Settings. Under System, select the Certificates tab. Click View to confirm that the default identity certificate is the one generating the alert on the phone. If it matches click Regenerate. https://bovaird.ca/

Traceroute isn't installed by default in CentOS. Try using the tracepath command. https://bovaird.ca/

The hardware requirements aren't that high, I would just tell the customer they need to meet the system requirements and push them to put in a bare metal server. https://bovaird.ca/

Is your 10/4/2022 backup in the /opt/vmpro/Backup/Scheduled/OtherBackups/ folder? http://www.adventuresinvoip.ca/