Norstar Compact, Modular, Companion & BCM UK Debugging Section

Norstar Compact, Modular, Companion & BCM UK Debugging Section

For use on the various Meridian software versions

Note!
On Norstar generic systems made after version One and before the BCM range was launched, You will need to change the date back to an earlier time by logging in using the customer's access password.
Do this first! before you access the "DEBUG" section.
If both the "ADMIN" & "CONFIG" codes have been altered, Then you must use the other method as shown at the bottom of page 6.
Access "DEBUG" afterwards as shown below near the bottom of this page.

On early Norstar systems, Use "Feature" ** "ADMIN" & the Password = "23646"
On Modular Plus systems, Use "Feature" ** "CONFIG" & the Password = "23646"
For Compact Plus systems, Use "Feature" ** "CONFIG" & the Password = "23646"
Also try on Compact Plus, Use "Feature" ** "SCPLUS" & the Password = "727587"
For Companion 100A & 200A, Use "Feature" ** "ADMIN" & the Password = "23646"
& for Meridian 1 Companion, Use "Feature" ** "9" & the Password = "9999"

On the BCM systems to 3.7, Use "Feature" ** "SYSTEM" & the Password = "23646"
BCM systems 4.0+ Use "Feature" ** "CONFIG" & the User ID: & Password = "738662"

The "DEBUG" password is defined by the date & it changes every day.
Access to "DEBUG" can only be done by using M7310 or M7324 Terminals.
Otherwise you will get "ACCESS DENIED" appear on the LCD display.

Access to the Debug section is as follows..
------------
KEY | FEATURE ** |
------------
------------ (Or type in "DEBUG" on keypad)
KEY | 33284 | (For Meridian 1 Companion systems,
------------ It only requires a "3"! to be put in)

(A New User ID: prompt exists for BCM 50 & 4.0+ Key in NNSUPPORT or 667877678)
(Access is now done only via Element Manager and not via a Telephone!)
------------
KEY | "PASSCODE" | (Needed on all known versions from 2.00)
------------

The display will then change to show "1.RESTART INFO"
Which is the start of the section.

( SHOW = --> NEXT = -- )

----------- ---------- ------------- ---------------- --------
| 1.RESTART |--| 2.MEMORY |--| PERFORMANCE |--| Conformance |--| MISC |
| INFO | | DUMP | ------------- |Norstar + & BCM | --------
----------- ---------- ----------------

There are other sections & these are listed near the end of this file on page 10
Here are some known earlier dates & passwords for "DEBUG".
"DEBUG" can now be accessed after this date change has been carried out.

Date Password Date Password
1 February 1991 144900 13 October 1992 940210
22 April 1993 248210 14 April 1992 895110
05 May 2004 016100 07 May 2004 698100
03 July 2006 227100

----------------- MODULAR SYSTEM ONLY
| 1. RESTART INFO | RESTARTS: = Number of power resets
----------------- EXCEPTIONS: = Number of warm starts

Note!
Do not clear "RESTART", Otherwise the data beyond "EXCEPTION"
Will not be accessible.

1.RESTART INFO ( SHOW = --> NEXT = --- )
|
V
CHECKSUM: (Checksum default normally = "GOOD"
| & it will change to "BAD" if problems are found)
|
# RESTARTS: (The restart information shown here is for the UK
| (CLEAR) Norstar Modular system V 4.02 & Companion 10 V 5.02)
|
EXCEPTION:
| The default date is normally set to "01 JAN 91"
V (If the Norstar CPU has done it's own power restart,
"DATE" Then the date will change to the time that the event had
| occurred. This will also happen on software upgrades!)
|
9C: SOFT TRAP
|
|
Tracebacks --- Registers --- (Back to ôDATEö)
| |
V V
-> 1 SOFTTRAP PC :
| | |
| | |
| 2 REPORTER USP :
| | |
| | |
| 3 ZHEXITST SR : --- ADDRESS REGISTRS --- DATA REGISTERS
| | | |
| | V V
| 4 DELIVERM --> AO : --> DO :
| | | | | |
| | | A1 : | D1 :
| 5 MPETIMED | | | |
| | | A2 : | D2 :
| | | | | |
| 6 TIMEREXP | A3 : | D3 :
| | | | | |
| | | A4 : | D4 :
| 7 MAINLOOP | | | |
| | | A5 : | D5 :
| | | | | |
| 8 MAIN | A6 : | D6 :
| | | | | |
| | | A7 : | D7 :
| 9 NULLPROG | | | |
| | -------- --------
| 0 UNKNOWN
| |
-------



----------------- COMPACT SYSTEM ONLY
|1. RESTART INFO | RESTARTS: = Number of power resets
----------------- EXCEPTIONS: = Number of warm starts

Note!
Do not clear "RESTART", Otherwise the data beyond "EXCEPTION"
Will not be accessible.

1.RESTART INFO ( SHOW = --> NEXT = --- )
|
V
CHECKSUM: (Checksum default normally = "GOOD"
| & it will change to "BAD" if problems are found)
|
# RESTARTS: (The restart information shown here is for the UK
| (CLEAR) Norstar Compact system version 2.04 30NCB04)
V
EXCEPTION:
| The default date is normally set to "01 JAN 91"
V (If the Norstar CPU has done it's own power restart,
"DATE" Then the date will change to the time that the event had
| occurred. This will also happen on software upgrades!)
|
9C: SOFT TRAP
|
|
Tracebacks --- Registers
| |
V V
-> 1 SOFTTRAP PC :
| | |
| | |
| 2 REPORTER USP :
| | |
| | |
| 3 SYSADMTI SR : --- ADDRESS REGISTRS --- DATA REGISTERS
| | | |
| | V V
| 4 SYSADMHA --> AO : --> DO :
| | | | | |
| | | A1 : | D1 :
| 5 DELIVERM | | | |
| | | A2 : | D2 :
| | | | | |
| 6 MPETIMED | A3 : | D3 :
| | | | | |
| | | A4 : | D4 :
| 7 TIMEREP | | | |
| | | A5 : | D5 :
| | | | | |
| 8 MAILOOP | A6 : | D6 :
| | | | | |
| | | A7 : | D7 :
| 9 MAIN | | | |
| | -------- --------
| |
| 0 UNKNOWN
| |
-------


----------------
| 2. MEMORY DUMP | This section is where you can find out the
---------------- password access codes for "CONFIG" & "ADMIN"
Note!
The address is usually 6 Digits long & it is in "hex" code.
The "CONFIG" password is listed first on the display, Read every Second digit to obtain the first Four numbers (All other numbers should read Zero).
Press the "NEXT" key to list out the last Two numbers.
The "ADMIN" password is shown next on the display with "SCPLUS" for Compact +.
(Two numbers are shown & keying "NEXT" will list out the last Four digits to complete the "ADMIN" password).

For example hex address 3E040A (Norstar Compact 1A) will show....
3E040A: 0?0? 0?0?
Which means password ? ? ? ? (Is the first Four digits of the password)
If an "F" appears instead of a number, Then please ignore it.
This is because the memory hex location code is spare. In other words, The password is less than Six digits long!.
The password can also be found on unknown versions by entering a known hex address for a previous version & scrolling up / down using the
"BACK" & "NEXT" keys until the password appear on the screen.

2. MEMORY DUMP
|
| ( SHOW = --> NEXT = --- )
V
ADDRESS:_
(Key the Hash "#" button to advance to the next digit)
(Press the "NEXT" button when the Sixth digit has been entered)
The hex address shown below is as follows

SYSTEM TYPE VERSION HEX ADDRESS SYSTEM ID No (UK) NRU Map
Norstar Compact 6+16 1.04 (1A) 3E040A SP:30NCB04 DR3 N/A
" " " 4.09 (2A) 3E08EE SP:30NDE09 DR4 N/A
" Companion 10 5.04 (6+16) 3E0AA0 SP:30NFF04 DR N/A
" Compact 6+16 7.02 (3A Enet) 3E0C44 SP:30nAH02 DR5 N/A
" Modular 8+24 4.02 (2A) C008EE SP:30MEE02 DR4 N/A
" Compact Plus 5.07 (Rlse 1) C01206 SP:30AYF07 GP4 N/A
" Compact Plus 7.01 (Rlse 2) C01 SP:30AZH01 GP7 N/A
" Compact Plus 8.09 (Rlse 3) C01CC6 SP:30NwI09 GP9 AVB03ENG
" Compact Plus 4.01 (Rlse 4) C01CEA SP:30AsE01 NP03 AVB05ENG
" Compact Plus 4.00 (Rlse 5) C01CEA SP:30CnE00 NP3B AZA01ENG
" Companion 100A 5.18 (8+24) C00A9E SP:30 N/A
" Companion 200A (0+32) C00 SP:30 N/A
Meridian 1 Companion 4.14 (IPE Card) C00F04 SP:30nKE14 DR2 N/A
Norstar Modular 8+24 7.01 (3A Enet) C00C44 SP:30MZH01 DR5 N/A
" " 0+32 8.15 C00DEA SP:30nDI15 DR6 N/A
" " " Plus 7.01 (Rlse 2) C01 SP:30MBH01 GP7 N/A
" " " Plus 8.00 (Rlse 3) C01CC6 SP:30NvI00 GP9
BCM 2.5 FP1 5.06 0C01CEA SP:30AzF06 NAT N/A
" 3.0 3.06 0C01F84 SP:30CKD06 NAT N/A
" 3.5 2.14 0C01F84 SP:30CfC14 NAT N/A
" 3.6 6.12 0C01F84 SP:30DdG12 NAT N/A
ô 3.7 7.08 0C02038 SP:30DjH08 NAT N/A
ô 4.0 2.01 SP:30DsC01 NAT N/A

It is interesting to note that within the hex address code, The first Three letters / digits for the Compact or Modular (Except Rlse 3 version) are the same
i.e. Compact is "3E0" & the Modular is "C00".
Also the last Three letters / digits are the same for that particular software release i.e. Version 2.04 = "04A", 4.02, = "8EE", 5.04 = "A9E" & 7.00 = "C44"

Australian Norstar Information

Debug password address for Australian Telstra versioned CICS.
Not sure of the version it's not listed under 30NsK05 GP4) BUT...I've found the password location at Hex address C01206, suggesting it might be a 5.07 version like the UK 30AUF07 GP4.
You may want to add the 30NsK05 GP4 debug address C010206 to this list.

---------------- INTERVAL: = Time set between 10 & 60 Seconds
| PERFORMANCE | AUTO-SAMPLE: Y = Yes & N = No.
---------------- MEASURING.... = Changes in "RESULTS" area

Note!
Not much is known about this section.
I think it's for various system memory tests.

PERFORMANCE
| ( SHOW = --> NEXT = --- )
|
V
A. SETUP ------- B. MEASURE ------- C. RESULTS --- (Back to SETUP)
| CHANGE |
| | |
V | V
--> INTERVAL: 30 ----- PERCENT CPU:66 <---------
| | CHANGE | | |
| | | | |
| | MEASURINGà | |
| CALIBRATE PERCNT DCHAN:3 |
| | CHANGE | |
| | | |
| | | |
| WITH BKGRND: Y MSEC SP:19845 |
| | CHANGE | |
| | | |
| | | |
| AUTO-SAMPLE: N d8TX MSGS:434 d64RX BYTES:73
| | CHANGE | |
| | | |
| | | |
| SIM SETS: Off d8RX MSGS:234 d64TX BYTES:25
| | CHANGE | |
| | | |
------ | |
d8TX BYTES:668 d64RX MSGS:6
| |
| |
| |
d8RX BYTES:269 d64TX MSGS:3
| |
--------------------

The default setting for "INTERVAL" = Thirty Seconds & "AUTO-SAMPLE" = "NO".

------------------
| MISCELLANEOUS | Count feat: Y = Yes N = No.
------------------ FT Index: = 00 to 99.

Note!
If "Count feat:" is set to "YES" (Y), Then all or some of the Norstar telephone features are counted from 0 up to 9999.
For example..
If speed dial is used Ten times from any telephone extension, Then the display
Will be logged Ten times under that feature.

You can scroll up & down the different features or key in the number required.
(SPEED DIAL = 00 & NIGHT SERVICE = 33).
The feature codes used to activate "COUNT FEAT" are shown below in brackets

For example
(F 0) = SPEED DIAL. ( SHOW = --> NEXT = --- )

MISCELLANEOUS
|
|
V
Feature Counts ---- Debug Events
| |
| |
V V
Count feat.: N Log EVT851? N --- Log stimulus? N
| CHANGE CHANGE CHANGE
|
| (DEFAULT SETTING = N)
FT Index:

Note!
It's best to exit from "DEBUG", Leaving "Count feat" set to "Y".
When going back into this section at a later time, check the feature number again. i.e.
Number 62 will show a "1" against it In this section on "COUNT FEAT" (0 TO 99).

Where "NIL" is shown in programming, or a "SPACE" is listed.
It means that no feature code is present. But that location number could be used to list an extra feature code at a later date on future software upgrades, or it may exist for use in another country.


---------------
| MISCELLANEOUS | Page One of Two.
---------------
( SHOW = --> NEXT = -- )

FT Index:_ ------- -------
| | | | |
| | | | |
00(speed d)=0 | 16(transfr)=0 | 32( music )=0
(F 0) | (F 70) | (F 86)
| | | | |
01(leav mw)=0 | 17(flsh hs)=0 | 33(night s)=0
(F 65) | (F 71) | (F 87)
| | | | |
02(ring ag)=0 | 18(tmd rel)=0 | 34( vcp )=0
(F 2) | | (F 88)
| | | | |
03(confrnc)=0 | 19( )=0 | 35(pre sel)=0
(F 3) | (F 73) | (F*82)
| | | | |
04(cal fwd)=0 | 20(sys prk)=0 | 36(key inq)=0
(F 4) | (F 74) | (F*0)
| | | | |
05( 1nr )=0 | 21(c pikup)=0 | 37(p autod)=0
(F 5) | (F 75) | (F*1)
| | | | |
06(G page )=0 | 22(d pikup)=0 | 38( p dss )=0
(F 60) | (F 76) | (F*2)
| | | | |
07(I page )=0 | 23( timer )=0 | 39(p feat )=0
(F 61 & F*83/88) | (F 77) | (F*3)
| | | | |
08(X page )=0 | 24( pause )=0 | 40(p speed)=0
(F 62,82 & 89) | (F 78) | (F*4)
| | | | |
09(IX page)=0 | 25( hold )=0 | 41(english)=0
(F 63) | (F 79) | (F*501)
| | | | |
10(in pool)=0 | 26( )=0 | 42(french )=0
(F 64) | | | (F*502)
| | | | |
11(repl mw)=0 | 27( )=0 | 43(spanish)=0
(F 65) | | | (F*503)
| | | | |
12(voice c)=0 | 28( )=0 | 44(rng typ)=0
(F 66) | | | (F*6)
| | | | |
13( snr )=0 | 29( )=0 | 45(contrst)=0
(F 67) | (F 83) | (F*7)
| | | | |
14(exc ovr)=0 | 30( )=0 | 46(rng vol)=0
(F 68) | (F 84) | (F*80)
| | | | |
15(pr call)=0 | 31( dnd )=0 | 47(run stp)=0
(F 69) | (F 85) | (F*9)
| | | | |
--------- --------- (Refer to next page)


---------------
| MISCELLANEOUS | Page Two of Two.
---------------
( SHOW = --> NEXT = -- )

FT Index:_ ------- -------
| | | | |
| | | | |
48(cnc 1mw)=0 | 64(hld rtn)=0 | 80(tafas )=0
(F HASH 1) | | | (F 800 & 801)
| | | | |
49(cnc rag)=0 | 65(rls rtn)=0 | 81( )=0
(F HASH 2) | | | |
| | | | |
50( )=0 | 66(1v msg )=0 | 82( )=0
(F HASH 3) | | | (F 802)
| | | | |
51(cnc cfw)=0 | 67(xfeat )=0 | 83( )=0
(F HASH 4) | (F 9XX & 9**) | (F 803)
| | | | |
52(cnc1 mw)=0 | 68(later )=0 | 84( )=0
(F HASH 65) | | | |
| | | | |
53(cnc dnd)=0 | 69(stmp co)=0 | 85( )=0
(F HASH 85) | | | (F 805)
| | | | |
54(cnc mus)=0 | 70(off hk )=0 | 86( )=0
(F HASH 86) | | | (F 806)
| | | | |
55(cnc nit)=0 | 71(on hk )=0 | 87( )=0
(F HASH 87) | | | (F 807)
| | | | |
56(cnc vcp)=0 | 72(rls key)=0 | 88(long tn)=0
(F HASH 88) | | | (F 808)
| | | | |
57(startup)=0 | 73(alrm tr)=0 | 89( )=0
(F**7827887) | | | (F 809)
| | | | |
58(config )=0 | 74(rtrv sc)=0 | 90( )=0
(F**266344) | | | (F 810)
| | | | |
59(g admin)=0 | 75(rtrv st)=0 | 91( )=0
(F**23646) | | | (F 811)
| | | | |
60(checksm)=0 | 76(rtrv pk)=0 | 92( )=0
| | | | (F 812)
| | | | |
61(maintnc)=0 | 77(hnds fr)=0 | 93( )=0
| | (NOT M7100) | (F 813)
| | | | |
62(debug )=0 | 78(call bk)=0 | 94( )=0
(F**33284) | | | (F 814)
| | | | |
63(pr set )=0 | 79(cll sta)=0 | 95( )=0
| | | | (F 815)
| | | | |
--------- --------- 96 to 99 then to 00.
(F 816 to 819 = 96 to 99) ( )=0



-------------
| Conformance |
-------------

The display shows

Conformance:N
CHANGE

Note
I have no idea what this function does?


On later Norstar plus systems (UK Release 3) & BCM systems, More headings will appear within DEBUG after MISCELLANEOUS!



----------------
| Indx Converter | ( SHOW = --> NEXT = --- )
----------------

Indx Converter
|
|
V
-> LAD:N/A
| | CHANGE
| |
| |
| |
| ExtnEDN:N/A
| | CHANGE
| |
| |
| |
| Emul Inst:N/A
| | CHANGE
| |
| |
| |
| Stnx:N/A
| | CHANGE
| |
| |
| |
| Line index:N/A
| | CHANGE
| |
| |
| |
| Extn index:N/A
| | CHANGE
| |
| |
| |
| TN:N/A
| | CHANGE
| |
| |
------
----------------
| Activity chain | ( SHOW = --> NEXT = --- )
----------------

Activity chain
|
|
V
LAD:


--------------
| System stats |
--------------

System stats
|
|
V
Stack Mesrment
|
|
V
---> ROOT --> S456 : 90%
| | SUPR REPEAT
| |
| |
| PAct -->
| |
| |
| |
| Main -->
| |
| |
| |
| Bgnd -->
| |
| |
| |
| FWEI --> 168 : 16%
| | REPEAT
| |
| |
| DSPr --> 220 : 42%
| | SUPR REPEAT
| |
| |
| NRAS --> 112 : 8%
| | REPEAT
| |
| |
------

------------
| MODEM DATA | ( This section is listed on the Compact Plus software )
------------

MODEM DATA
|
V
Show line___
-------------
| Msg monitor | ( SHOW = --> NEXT = --- )
-------------

Msg monitor
|
|
V
Msg Log: off --- Emulators --- Filter: S I
CHANGE | VDI STIM INT
|
V
LAD:B000
ADD DEL






--------------
| Read DTI Mem |
--------------

Read DTI
|
|
V
Cards on CCU
|
|
V
Cd1 on CCU ---> ST: --> 0012 0000 0000
|
|
|
Cd2 on CCU ---> ST: -->
|
|
|
Cd3 on CCU ---> ST: -->
|
|
|
Cd4 on CCU ---> ST: -->
|
|
|
(Through to 32!)



------------
| Radio data | ( SHOW = --> NEXT = --- )
------------

Radio data --- Cells
| |
| |
V V
Radios Show cell:__ --- Cells:01 (This goes up to cell 16!)
| LIST FIND
| |
V |
Cell Assignment V
| Cell radios
| |
V |
Show radio:____ V
LIST Show radio:____

LIST

---------------
| Mem available |
---------------

Mem available
|
|
V
RAM: 000ECA36 --- NVRAM: 00003CE6



--------------
| Version view |
--------------

Version new
|
|
V
System version --- Core DSP --- Wireless --- BRI Core --- DTI NAT1 ---
| | | | | |
| | | | | |
V V V V V |
SP:30NvI00 GP9 30OMF01 30FBG12 30GTG12 30miD05 |
|
|
------------------------------------------------------------------
|
|
|
BRI protocol --> S-loop default --- T-loop default
| | |
| | |
| V V
Market profile 30HaB11 30ZmB07
|
|
V
99UkA01
---------------
| Ring stp time |
---------------

Ring stp time:5.0 (DEFAULT SETTING = 5.0)
CHANGE

--------------
| NVRAM Blocks | ( SHOW = --> NEXT = --- )
--------------

NVRAM Blocks
|
|
V
Checksum --- Reinit
| |
| |
V V
Block id: Block list
LIST |
|
V
-- Empty list
ADD

TWO EXTRA SPECIALIST FEATURE CODES ADDED ON LATER SOFTWARE

Feature ** PROFILE (7763453) Password = "CONFIG" code & it can only used within 15 minutes after a system power-up! It is used to change the global software to a different type i.e. from UK TO Asia software

Profile "A" = United Kingdom "B" = Australia & "C" = Asia?
Extra Info: on Australian setting, F** CONFIG Password = 467825

Also Feature ** OPTION (678466) Password = the "DEBUG" Date code setting!
Display shows Muting:N
CHANGE
Problem

The problem arises when a call is made to an analog supervised line which has set or line restriction configured. If the local Telephone Exchange (Central Office) releases the call before the line is answered, the Norstar set continues to ring for around 4secs before disconnecting. If the Norstar set goes off hook during this period, the local Telephone Exchange (Central Office) provides the dial tone to the set allowing the user to dial restricted digits on this line resulting in a Toll Fraud situation.

To prevent this from occuring, the Restriction Inco falg (Muting) should be set to Yes under F**OPTION.
i.e.
Muting a
Restr Inco:N,Y


Meridian Norstar & BCM Version Identification Details
The Norstar system type is worked out as follows, example SP 30MEE02 DR1

The "SP" Stands for the system processor number
"30" = BNR (Bell Northern Research NA & UK Systems)&
"05" Means ENC "99" = NA.
"ME" Identifies the version type (Norstar Modular 8+24)
"E" This stands for the release number & is worked out by the letter
"A" being "0", "B"="1", "C"="2", ôDö=ô3ö, ôEö=ô4ö, ôFö=ô5ö, ôGö=ô6ö,
ôHö=ö7ö, "I"="8" & up to "M"="12" etc. I.E. The letter "E"=Version 4.
"02" = The subversion type i.e. "02" Means release 4.02.
"DR1" Is the language standard set "GP2" = Global Product 2
"NAT" = National?.
Version Type

AG=CICS 2.0 Expanded AI=CICS Trilingual
AP=MICS XC 2.0 Trilingual AR=MICS 2.0
AY=Cdr+ R1 Eng (UK) Az=Cdr+ R2&BCM 2.5 Eng(UK) Ck=BCM 3.0 Eng (UK)
DA=CDR2 Eng/Fr DB=CDR2 Eng/Sp
EA=MDR2 Eng/Fr EB=MDR2 Eng/Sp
GA=MDR4 Eng/Fr GB=MDR4 Eng/Sp
HG=XL1.X Trilingual Hj=Mdr6 DASSE 0+32 Eng(UK) Hv=Mdr 0+32 I420 Eng (UK)
JB=MICS 1.1 Trilingual JP=MICS XC 1.x Trilingual JS=CICS
JSH=Expanded cics
MA=MDR3 Eng/Fr MB=MDR3 Eng/Sp ME=Mdr4 8+24 Eng (UK) MG=MCTX Eng/Fr (DR4 Centx) MH=MCTX Eng/Sp (DR4 Centx) MJ=CDR5 non DS Eng/Fr MK=CDR5 non DS Eng/Sp MU=MDR5 Eng/Fr MV=MDR5 Eng/Sp
MZ=Mdr5 8+24 Eng (UK)
NA=MCTX Eng/Fr (DR3 Centx) NB=MCTX Eng/Sp (DR3 Centx) NC=R1T1 Trilingual
nD=Mdr6 DASS 0+32 Eng (UK) NF=Companion 10 Eng (UK) nK=Companion M1 Eng (UK)
NS=CDR5 DS Eng/Fr NT=CDR5 DS Eng/Sp Nv=Cdr/Mdr 0+32R3 Eng(UK) Nw=Compact + R3 Eng (UK) NY=CDR5 Eng/Sp