What are some of the most common LOAD functions, and how are they done?

TURN the PRINTER ON
Prompt type note
> SHIFT-SETUP
arrow right general tab
arrow down print mode = spacebar to select "copy"
arrow left exit
return
return should print


TURN the PRINTER OFF
Prompt type note
> SHIFT-SETUP
arrow right general tab
arrow down print mode = spacebar to select "none"
arrow left exit
return
return


CHANGE the CLOCK
Prompt type note
> LD 2
TTAD Shows the date and time format
STAD Enter new date and time, to the second (syntax: dd mm yyyy hh mm ss)


FIND Someones PICKUP GROUP
Prompt type note
> LD 11
REQ PRT
TYPE DNB
CUST 0
DN #### to find their port, enter their DN (Extension #)
return
return
return
return
Write down the PORT #

REQ PRT
TYPE TNB
TN ## ## enter the PORT # you just wrote down
WATCH for RNPG # (Ringing Number Pickup Group)


EDIT Someones PICKUP GROUP
Prompt type note
> LD 11
REQ CHG
TYPE 2616
TN ## ## Enter the Port Number (remember to change this for all a userÆs ports)
ECHG Yes
ITEM RNPG ## Enter RNPG and the Pickup Group Number wanted
Return out


CHANGE a Station's RINGER (DRG1 thru DRG4)
Prompt type note
> LD 11
REQ CHG
TYPE 2616 phone model
TN ## ## enter the port number
ECHG YES
ITEM CLS DRG# replace the # With 1,2,3 or 4
return out


FIND a Station's PORT NUMBER (TN number)
Prompt type note
> LD 11 LD 11
REQ PRT
TYPE DNB
CUST 0
DN #### enter the DN number (extension)
return
return
return
return
TN ???? WRITE down this number (card/port)



To Check the STATUS of a CARD or a PORT
Prompt type note
> LD 11
STAT C P C= Card number, P= Port Number. (ex: 6 checks all ports on card 6)
(ex: 6 4 checks Port 4 on Card 6)


To EDIT the RING-no-answer and BUSY-no-answer forward to numberà
Prompt type note
> LD 11
REQ CHG
TYPE 2616
TN ## ## Enter TN (Port) number
ECHG Yes Easy Change?
ITEM FDN FDN is the RING-NO-ANSWER number.
#### Enter the DID number to forward to after 4 rings if DID has no voicemail box
ITEM HUNT HUNT is the BUSY-NO-ANSWER number.
#### Enter the DID number to forward to when BUSY.

Set the FDN to forward to 7000 if the DID number has a voicemail box
Set the Hunt to the 3xxx number (as in 2130Æs rollover is 3130) on a normal phone.


To Change the Button assignments on a Station
Prompt type note
> LD 11
REQ CHG
Type 2616
TN ## ## Enter the port number of the phone to be changed
ECHG Yes Easy Change?
Key_##_SCN_EXT# ## = the Key number you want to change. See below
SCN = set this to SCN if you want to see the line ringing,
or to BFS if you want to see if the line is Busy.

Key ## ADL 16 = autodial 16 digits.


To EDIT a PICKUP group
Prompt type note
> LD 11
REQ CHG
TYPE 2616
TN ## ## Enter TN (Port) number
ECHG Yes Easy Change?
ITEM RPNG RPNG is Ring Pickup Number Group
15 Enter the 2 digit number of the pickup group


To Make Incoming Calls go to Voicemail (if a vacant desk becomes occupied)
Prompt type note
> LD 11
REQ CHG
TYPE 2616
TN ## ## Enter TN (Port) number
ECHG Yes Easy Change?
ITEM FDN FDN is the "Forward if no answer" DN
7000 7000 forwards calls to Voicemail after the 4th ring

HUNT HUNT is the "Forward if busy" DN
7000 7000 forwards calls to Voicemail after the 4th ring if the phone is busy



How to find the Software Version of the PBX
Prompt type note
> LD 22
ISS Write down the version number


CHECK the STATUS of PORTS on a CARD (to see if an unplugged phone caused a port to disable itself)
Prompt type note
> LD 32
STAT ? ? = the card number, 1 thru 6 (or whatever you have)
to see the status of all the ports on card 4, look at 0-15 only


ENABLE Ports on a SPECIFIC CARD
Prompt type note
> LD 32 LD 32
ENLC ? To ENABLE ALL the PORTS on card ?. The ? = the card number
or
ENLU ? ? To ENABLE a Single PORT. The first ? is the Card #, the second ? is the Port #
or
ENLS S= Shelf. Main cabinet is shelf 0

example: 021 0 00 14 (02 is the cabinet number, 1 is the Card, 0 = ??, 00 = ??, 14 is the Port #)


RUN an INTERNAL BACKUP on the PBX
Prompt type note
> LD 43
. EDD runs the backup. Let it run.
**** to log out


To Check TRUNK LINES
Prompt type note
> LD 60 LD 60
STAT or STAT 1 STAT shows status of all trunks, STAT 1 shows status of trunk 1
to Enable Loop ENLL 1 Enables entire T-1 Loop
to Enable Channel ENCH 1_1 Enables channel 1_1
to Disable Channel DSCH 1_1 Disables Channel 1_1


TO PRINT a PREFIX list (Prefix = SPN) Ex: in 270-555-1212, the 555 is the prefix.
Prompt type note
> LD 90
REQ PRT
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN 99


To CHANGE an RLI# on an existing Prefix (SPN)
Prompt type note
> LD 90 The RLI number tells the PBX what to auto insert in front of a Prefix #.
Example: RLI 1 = Do Not autodial anything
RLI 3 = Toll Free Call (your RLI #Æs are likely different)
REQ CHG
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN ? enter the SPN number you want to edit
FLEN return
RLI ? enter the new RLI number
SDRR return
ITEI return
SPN **


To OUT an existing Prefix (SPN)
Prompt type note
> LD 90
REQ OUT
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN ? enter the SPN number you want to remove
SPN **


To ADD a Prefix (SPN)
Prompt type note
> LD 90
REQ NEW
CUST 0
FEAT NET
TRAN AC1
TYPE SPN
SPN ? enter the SPN number you want to ADD
FLEN return
RLI ? enter the new RLI number
SDRR return
ITEI return
SPN **


ADD an AREA CODE
Prompt type note
> LD 90
REQ NEW
CUST 0
FEAT NET
TRAN AC1
TYPE NPA
NPA #### 1 plus the 3 digit AREA CODE you want to add
RLI 5
SDRR DENY
DENY 976 denies access to 976 porn sites
SDRR return
ITIE return
NPA **** to log out


PRINT LIST of STATION NUMBERS with STATION NAMES
Prompt type note
> LD 95 LD 95
REQ PRT
TYPE NAME
CUST 0
PAGE
DIG
DN ALL
SHRT YES YES for SHORT list, or NO for FULL List
SHIFT-SETUP
arrow right general tab
arrow down print mode = spacebar to select "copy"
arrow left exit
return
return should print


To Edit a STATION NAME
Prompt type note
> LD 95
REQ OUT this deletes the existing station name
TYPE NAME
CUST 0
DIG return
DN enter station #
Return to end

REQ NEW this creates the new station name
TYPE NAME
CUST 0
DIG return
DN enter station #
NAME = Firstname Lastname
Return to end

RUN LD 43 Internal Backup



To do a VOICEMAIL BACKUP to Tape
Prompt type note
> AX login to Voicemail
General Administration
Volume and Selective Backup




How to HyperTerminal in to the PBX and VOICEMAIL Systems.
1. Launch HyperTerminal
2. Set phone number to your modem dialin number
3. Set terminal emulation to VT52
4. Dialà it should end up at a blank HyperTerminal window
5. Type the password to access the PBX modem. This will not show up on the screen when you type it. The screen should now display ôOk, You are now transparent to port 1ö.
6. Type ôlogiö to login, then the password.
7. You should now have a > command prompt.


To go from PBX commands to VOICEMAIL (in Hyperterminal)
1. Go to ôFileö, ôPropertiesö, ôSettingsö and set the terminal emulation to VT100.
2. At the >, type ôAXö
3. Hit ôF1ö to bring up the command bar at the bottom.
4. Hit ôF1ö again to Logon.


To go from VOICEMAIL back to PBX (in Hyperterminal)
1. EXIT all the way out of VOICEMAIL, back to where F1 says ôlogonö (lower left button)
2. Go to ôFileö, ôPropertiesö, ôSettingsö and set the terminal emulation to VT52.
3. hit ôCtrl ]ö


IMPORTANT û Do NOT exit HyperTerminal until you have logged out of
BOTH the VOICEMAIL and PBX Command System (ôlogoö is the PBX logout command).


Relevant Commands when dialed in to the PBX
Ctrl ] To change from Voicemail to PBX commands
**** To back up in PBX Command mode
ax use at the > command line to go to Voicemail (followed by F1 when the voicemail gibberish pops up)
logi login to PBX
logo logout of PBX