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Problems viewing sub-reports in the Info Viewer

Error messages in Info

Problems viewing sub-reports in the Info Viewer

by  OldSkoolSkater  Posted    (Edited  )
Problem
users are complaining that they cannot drill down to sub-reports using the Info Viewer, and get the following error message:
[color red]could not find an info server to process this request [/color]

Solution
Check machine availability in Info Administrator to see that the relevant user group has access during the required time period, and set if necessary.
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