Where can I find good info on Telephony on the internet?

Great Telecom sites

telecom sites (please tell me if any of these links go bad or if you didn't like the site for some reason. If you have a site that needs to be added to this list please send me a message. I have no financial interest in any of these sites, except Avaya, that I don't work for, but own stock.)

Free packet sniffer in case you need to track down issues with your Avaya IP devices or anything else.
http://www.ethereal.com/

test set (buttset) comparison guide
http://www.tecratools.com/pages/tecalert/testsets.html
http://www.harristools.flukenetwork...ts/tscchart.pdf
and recommendations
http://tek-tips.com/viewthread.cfm?...1509&page=1

Wiring Strategies Installation Guide
http://www.levitonvoicedata.com/learning/wiring.asp

Unwanted Faxes: What You Can Do
http://www.fcc.gov/cgb/consumerfacts/unwantedfaxes.html
http://tek-tips.com/viewthread.cfm?...5307&page=1

Central Office information
http://www.nanpa.com/reports/reports_cocodes.html
http://www.telcodata.us/telcodata/zip



US of A technician locater
http://www.tel-programmer.com/Tech/...ech_locator.htm

S8700 Media Server Technical Information
http://jaymzworld.yafd.net/pages/linux/

Communication Wiring Color Codes
http://www.aptcommunications.com/ccode.htm

Voip Info,How To & Solutions
http://www.voip2voip.netfirms.com/


http://www.tek-tips.com/viewthread....3084&page=1
gives a link to some excellent downloads by the guru of avaya definity programing.

free tutorials http://www.teracomtraining.com/gate..._4/233757_4.pdf

Telco line identification number
http://www.tek-tips.com/viewthread.cfm?qid=583069

Creating your Telephony Business Plan/ How to decide what u need in a telephone system (Any brand name, not just Nortel)
http://nortel.pbxinfo.com/index.php...lay&ceid=20

Long Distance Service Providers Directory and other info
http://abtolls.com/compare/telecomm...eproviders.html

Erlang C calculator for call centers & help desks
http://www.kooltoolz.com/ccm.htm

Info on Definity programing
http://www.medak.com/body/definity_demystified.cfm

in-depth articles covering the nitty-gritty of living with your 21st century telephones
http://telecom.hellodirect.com/docs....asp?sort=title

Free Manuals & User Guides For All kinds of phone systems
http://www.wedophones.com/ManualsLead.htm

Determining the Right Type of Phone System
http://www1.avaya.com/smallmidbusin...ts/buying1.html

Compare Solutions/ A automated tool to find a phone system based on your needs
http://telezoo.com/

An article on telephony trends, buyer guides, white papers.
http://www.cconvergence.com/

Frequently Asked Questions for Nortel and other manufactures
http://www.vibestech.com/at_your_service/asp/faqs.asp

Keep yourself notified of all your Errors, Alarms and Events to keep your operations running
http://www.utilcall.com/HeadsUp.htm

OUTGOING CALL RESTRICTION PROCESS explanation
http://www.vancouver.hm/ars.html




A good book is http://www.amazon.com/exec/obidos/t...709560?v=glance
That is the best one that I have read, although it got mixed revues. There are also other books listed at the bottom the page.
There is also
http://www.engineering-shop.com/ Ne...1578203090.html

Avaya's Voice Player can turn e-mail software into a voice mail system
http://support.avaya.com/japple/css...dRelease=129712

United States Telephone Recording Laws
Legal Aspects of Recording Telephone Conversations: A Practical Guide

http://www.callcorder.com/phone-rec...law-america.htm

text to speech demo
http://www.research.att.com/projects/tts/demo.html

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Assistance can also be obtained from
http://www.aucommunity.com/showthread.php?s=&postid=2295#post2295
http://finance.groups.yahoo.com/group/Avaya-List/ or
http://pbxtech.info/
or
http://www.sundance-communications.com/cgi-bin/Ultimate.cgi?action=intro&BypassCookie=true