1. Update firmware
2. Try multiple tapes
3. When tape is inserted, what does software report as status of drive? (no tape, not mounted, etc.)
4. Verify drive recognition in BIOS/OS/SW.
5. Reinstall sw.
6. For ADR drives, try Tape First Aid. ( http://www.geocities.com/greg_wootton/tapefirstaid.zip )
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