Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

What do I do if my drive won't open/tapes spit out/tape stuck/won't pull in tapes?

Onstream General FAQ

What do I do if my drive won't open/tapes spit out/tape stuck/won't pull in tapes?

by  gwootton  Posted    (Edited  )
1. Update firmware
2. Try multiple tapes
3. Internal drives - Remove left rear screw
External drives - Try different postion (horizontal vs. vertical)
4. SC/USB/DP/FW drives - Try with data cable disconnected.
DI/ADR/ADR2 drives - Try rebooting, stop windows using F8 to enter boot options, then try to access drive.
5. If tapes are being spit out, how long before kicked out?
If immediately, suggests mechanical issue or physically broken tape.
If takes a while, may be tape header issue, try multiple tapes.
6. Verify drive recognition in BIOS/OS/SW.
7. Verify other devices work in same position.
8. For SCSI drives: Set Data Transfer Rate to 10mb/sec, Disable Sync Negotiation, set SCSI Disconnect to NO.
Register to add this FAQ to your archive
Register to rate this FAQ  : BAD 1 2 3 4 5 6 7 8 9 10 GOOD
Please Note: 1 is Bad, 10 is Good :-)

Part and Inventory Search

Back
Top