This error can pop up when trying to submit a job from a workstation with the Arcserve 7 manager installed. Here is the recommended fix:
1.Go to the Registry editor of the Machine where the manager portion is installed then Hkey current user-Software-computer Associates-ArcserveIt-Base-Asmgr-Userdb folder and then Delete the Magic and Phantom keys and Reboot the workstation and submit the job and the security information with full distinguished naming
2.In case the Problem Persists LOAD ASUTIL at the Netware server console then verify Delete, Recreate the Queue and the Queue server objects and Reload Arcserve. It is Recommended that you have at least R/W Replica of the NDS on the Arcserve Host server
Here is a link for information on using the ASUTIL
http://support.ca.com/techbases/asnw7/asnw7_18049.html
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