How to Install Instant Messaging Service

Prerequisites
- Windows 2000 Server with Internet Information Services 5.0
- Network News Transfer Protocol (NNTP) and Simple Mail Transfer Protocol (SMTP)
- DDNS server. The DDNS server must contain both a zone and reverse lookup record with dynamic updates enabled. In addition, the target installation computer must register all network interfaces with this DDNS server and corresponding dynamic enabled zones.
- A user account that is designated as the Exchange Service Account
- When Installing Exchange Server the following must be installed Exchange Server, Exchange Messaging and Collaboration,
Microsoft Management Console (MMC) Exchange System Manager snap-in, Instant Messaging Service

For additional information about how to install Exchange 2000, see the Microsoft Knowledge Base Article 262068: How to Set Up Exchange 2000

Configuring Instant Messaging

1. click Exchange System Manager.
2. Click to expand the Administrative Groups container, and then click to expand the first administrative group.
3. Click your server, and then click Protocols.
4. Right-click Instant Messaging (RVP), and then click New.
5. Click Instant Messaging Virtual Server.
6. click Next.
7. Type the display name of your virtual server.
8. click the Web site that you want to use in the list.
9. In the Host Server dialog box, click to select the Allow this server to host user accounts check box.
10. Create and configure a Domain Name System (DNS) service location (SRV) record by Start the DNS Console, click the zone that you want, right-click that zone, point to Other New Records, point to Service Location, and then click Create record.
- In the Service box, type _rvp.
- In the Protocol box, type _tcp.
- In the Priority box, type 0.
- In the Weight box, type 0.
- In the Port Number box, type 80.
- In the Host offering this service box, type the FQDN of the server.

The FQDN is the same as the FQDN that was displayed when you created the Instant Messaging virtual server.


To Enable a user for Instant Messaging

1. Open Active Directory Users and Computers.
2. Select the users you want to enable by right-clicking the name of the user, click Exchange Tasks, and then click Next in the Welcome dialog box.
3. Click Enable Instant Messaging, and then click Next.
4. Next to Instant Messaging Home Server, click Browse. In Select Instant Messaging Server, in the Server name column, click the Instant Messaging virtual server, and then click OK.
5. click Next and finish.

NOTE: NOT all version of Instant Messaging have the Exchange Component. To get the latest Exchange friendly Instant Messaging, go to: http://www.microsoft.com/exchange/downloads/2000/imclient.asp

Once The MSN Messenger Service client is installed, in the Welcome to MSN Messenger Service dialog box, click Next.
In the Provide Microsoft Exchange Instant Messaging information dialog box, type the e-mail address of the Instant Messaging user that you want to configure in the following format alias@domain_name.com where alias is the Exchange 2000 alias and domain_name is the name of the domain and click Finish.

Gladys I. Rodriguez
GlobalStrata Solutions Inc.
http://www.globalstrata.com