WISS error: bad database header 1

[atquevale]

Every time I backup a specific remote client, backup failes. The error message is:

save: WISS error, bad database header

There is only one client that fails (the others remote servers are backupped normally). Is this a client or a server error? I need help!!
Legato server is a UNIX server (Solaris OS); the Legato client that fails; Version: 5.5.1
Thanks.

 

[rgzimmer]

One of most common failures on pre 6.x servers was client index corruption due to the WISS formatting. They changed that in 6.x and I haven't had client index corruption since upgrading three months ago.

That's what you have there. I don't know Unix very well so I don't know how to enter them in that environment, but the NT commands for clearing it up are:

nsrck -F (clientname)
nsrim -X
nsrck -X (clientname)

These may run for a while. They should find the errors and fix them unless your index is extremely corrupted, in which case you will need to recover it from tape.

Good luck!

 

[atquevale]

Thanks a lot for your help.
I will try what you suggest and I will let you know later.

Thanks again.

 

[rgzimmer]

One more thing. Run them in that order, one at a time.

 

[atquevale]

Thanks! The commands you suggested completely fix the problem!

Thanks again, rgzimmer.