13:22:13 conf/tran hold station 54478 cid 0xc0d
13:23:15 hear moh port 03B04001
13:23:15 active announcement 54434 cid 0xc77
13:23:15 hear moh port 03B04003
03B04001 in for TN 2
03B04003 is for TN 3
I have checked the TN on announcement port and vdn and neither is a 3.
What other factors could cause this type of change causing callers to hear wrong MOH?
Doesn't happen to all calls on VDN.
Thanks!
13:23:15 hear moh port 03B04001
13:23:15 active announcement 54434 cid 0xc77
13:23:15 hear moh port 03B04003
03B04001 in for TN 2
03B04003 is for TN 3
I have checked the TN on announcement port and vdn and neither is a 3.
What other factors could cause this type of change causing callers to hear wrong MOH?
Doesn't happen to all calls on VDN.
Thanks!