VPN Phone to NONVPN Phone 3

[robspwing]

Hi All,

Thanks in advance.

I am trying to get a 4610 SW IP phone that I was trying to setup as a VPN phone back to a NONVPN status so that I can use it here in the office.

I tried to * to program to get to the Enter command screen and I tried the Mute 47687# 0# ( I heard that should take it out of the VPN group)
Nothing happens when I type in that command..any ideas?

Rob

Doc, we better back up. We don't have enough road to get up to 88.

 

[tlpeter]

The asks for the 2_3 file
If it is available then it will upgrade to that file
After that is will upgrade to the right bin file because the 46xxsettings.txt file says it needs to

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[robspwing]

sorry...I didn't follow that tlpeter

Rob

Doc, we better back up. We don't have enough road to get up to 88.

 

[kholladay]

If your phone won't let you change the GROUP then the 46vpnupgrade.scr will never trigger the GET action to load the 46xxupgrade.scr. As a temporary solution you can change the very first line of the 46vpnupgrade.scr to

GET 46xxupgrade.scr

The open 46xxupgrade.scr and put a # (to remark it out of the file) in front of the IF $GROUP SEQ 876 line that that it looks like this:
# IF $GROUP SEQ 876 GOTO DEFVPN

Which should then convert the phone. Once that is done change the GROUP and then delete that line from the 46vpnupgrade.scr file.



Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[robspwing]

the 46vpnupgrade.scr now looks like this:

#####################################################################
# Release Date: August 26 , 2007 #
# #
# 56XX Software Upgrade Script for VPN Capable H.323 IP Telephone #
# #
# This file upgrades the following telephones to the #
# indicated releases: #
# 5620SW, 5610, 5621 VPN R2.1 (Build 252) #
# #
#####################################################################
GET 46xxupgrade.scr

IF $GROUP SEQ 0 GOTO NOVPN

IF $MODEL4 SEQ 4610 goto DEFVPN4610
IF $MODEL SEQ 4620D01B goto DEFVPN4620
IF $MODEL SEQ 4621D01A goto DEFVPN4620
IF $MODEL4 SEQ 5610 goto DEFVPN5610
IF $MODEL4 SEQ 5620 goto DEFVPN5620
IF $MODEL4 SEQ 5621 goto DEFVPN5620
goto END

# DEFVPN5610
SET APPNAME i10aVPN23252.bin
goto END

# DEFVPN5620
SET APPNAME i20aVPN23252.bin
goto END

# DEFVPN4610
SET APPNAME a10bVPN23252.bin
goto END

# DEFVPN4620
SET APPNAME a20bVPN23252.bin
goto END

# DEFVPN4625
SET APPNAME a25VPN25252.bin
goto END


# END
GET 46vpnsetting.txt

# NO46xx

# NOVPN
GET 46xxupgrade.scr


and the 46xxupgrade.scr has the following

# BOOTAPP4610
IF $BOOTNAME SEQ b10d01b2_3.bin goto DEF46XX
SET APPNAME b10d01b2_3.bin
goto END


#IF $GROUP SEQ 876 GOTO DEF46VPN

and it still reboots over and over and I still cannot do the MUTE 47687 # command

Rob

Doc, we better back up. We don't have enough road to get up to 88.

 

[robspwing]

I tried again this morning and the same thing...reboots and reboots. Is there an option to reset the phone other than mute 73738 ?

Rob

Doc, we better back up. We don't have enough road to get up to 88.