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VMPro+Office365

lizarazo

Technical User
Oct 17, 2024
1
0
1
Hello friends, I know that it is a topic that has been discussed several times in this forum but I have not found recent answers or solutions that have been useful to me. Currently I have problems to be able to synchronize the VMPro with my office 365 account, I could do it with a gmail one but with office I have not been able to. The error that I get in the VMpro log is the following:

10/17/2024 15:12:17.953 - ######## START OF CHUNK ######
10/17/2024 15:12:18.086 - > EHLO DESKTOP-LVDFE8C
10/17/2024 15:12:18.220 - ######## END OF CHUNK ######
10/17/2024 15:12:18.353 - CSMTPConnection::ConnectESMTP: An unexpected error occurred while sending the EHLO command error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure
10/17/2024 15:12:18.442 - ######## START OF CHUNK ######
10/17/2024 15:12:18.576 - > HELO DESKTOP-LVDFE8C
10/17/2024 15:12:18.709 - ######## END OF CHUNK ######
10/17/2024 15:12:18.787 - CSMTPConnection::ConnectSMTP: An unexpected error occurred while sending the HELO command error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure
10/17/2024 15:12:18.864 - ######## START OF CHUNK ######
10/17/2024 15:12:18.998 - > QUIT
10/17/2024 15:12:19.086 - ######## END OF CHUNK ######
10/17/2024 15:12:19.220 - CSMTPConnection::D isconnect: Failed in call to send QUIT command error:140790E5:SSL routines:SSL23_WRITE:ssl handshake failure
10/17/2024 15:12:19.297 - <
10/17/2024 15:12:19.431 - CSMTPConnection::D isconnect: An unexpected QUIT response was received
10/17/2024 15:12:19.564 - CSMTPConnection::Connect: An unexpected HELO/EHLO response was received
10/17/2024 15:12:19.743 - CSMTPConnection::D isconnect: Already disconnected from SMTP server, doing nothing. Is there anyone who has a VMPro synced with Office365 and can send emails?
 
Yes, I have a few.

The ones I had working uses a username password and port 587.

The customer also need to make sure the IP address of the voicemail is white listed on his firewall so you can reach office 365.
 
Another option,

We use Mailgun for all of our systems much easier to setup works really well and it well priced. Only thing to watch out for is if you use it for system alerts and you have an issue that Causes the system to send thousands of emails.

Free if you send less than 1000 emails a month

 

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