Upgrading software 1

[84Mike]

IP500v2
Essential 9.1.0.437 to 9.1.3.0

I need to update the version on one of my systems remotely, but I can't remember if this affects service the whole time the process is running. I can't have the system down for the length of the upgrade during business hours. I was hoping to start the process from the office during the afternoon, then finish in the evening from home. Can anyone tell me at which point I will be causing outages with the phones/system? Thanks in advance.

 

[ACSscott]

The system only reboots once toward the end of about a 45 minute process but I always count on not having service during the entire process...

 

[JoConnex]

If you upgrade from the manager, it need to be connected to the system for all the upgrade. If you are on local pc, there is no issue at all. I did that a few time. ACSscott is right, the system is rebooting after a while but thats'it. Remember that if it's a major update your phone will start downloading their new firmware after the reboot. If it's a 500v2 it can be long if you have a lot of phones. System can only do 10 at a time.

Jo the quebec tech
AIPS,ACSS,APSS

 

[IPGuru]

I really would not consider a remote Upgrade unless there was absolutely no other option.

Although unlikely of anything fails you are left with a dead customer & no way to fix them.



Do things on the cheap & it will cost you dear