Trash it or fix it? 6

[foneman1]

I have an Avaya IP Office (9.07.983) with UC Module. The UC module is not working. System Status say its booting and applications are None. I can't talk to it using <Lan1 IP address:7070>, and it is not booting of the USB drive nor do I get a light on the USB drive when I plug it in. Nothing display when I plug a monitor to the HDMI port. But it does show up in system hardware an in licenses, and I have a solid green light in the front of the unit. Is there anything that I can try to fix it or no. Thank you in advance.

 

[dialtonebone]

If the HDMI port isn't showing anything at all that makes me suspect that the boards hardware itself is bad. You should at least see a BIOS, even if there isn't any software loaded on it.

Trash/Maintenance RMA time.

 

[sizbut]

The monitor HDMI only works if it is already connected when the UCM is restarted. No USB light means nothing.

Stuck in a never ending cycle of file copying.

 

[foneman1]

Thank you both. I forgot to mention that after awhile system status does say boot failed, and I can do a shutdown and restart from system status.
I did do a power down of the UC module and the IP Office while the HDMI cable is plugged in and nothing shows up after restart. Thank you again.

 

[Westi]

shut it down and use the licensing it provides to run VmPro on a separate server.
That way you don't have to buy the Preferred License and can still have a PC or server that can be maintained easily

Joe W.

FHandw, ACSS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[foneman1]

Thank you Westi.