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system freeze

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bhag

Technical User
May 27, 2005
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While browsing the internet, the system completely freezes and the monitor screen turns black. Just the power light is on. It happens usually after 30 - 40 minutes of using the internet.I don't understand what is happening and what I should do? I am using Internet explore 6.0 browser, Cable connection through Bell Sympatico. I got to turn off the power and restart the system again.
Actually everything was fine before I could install Bell Sympatico High speed edition. After installing Bell Sympatico, my system starts up really really slow. When I try to shutdown, sometimes I get "Windows is shutting down" message but it is not shutting down. I tried to install patches as directed by some Bell sympatico technical help. Nothing works.
This is my system resource details: windows 98(SE), Compaq Computer, AMD-K6(tm) 3D Processor, 184.0MB RAM
I am not too familiar with technical terms. I am using this system at home. I would appreciate everyones suggestion in simple steps and words. Thanks in advance for all the suggestions.
Bhag
 
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