Dear All,
I have report that shows how long the agents are logged into the phones if the agents total time is greater than 24hrs,it resets, how can I get the report to show total hours correctly, I have one agent who has worked.
08:55:19
07:15:19
08:55:19
total shows as 01:05:57, but should be 25:05:57.
Thanks
Thanks Rob.![[yoda] [yoda] [yoda]](/data/assets/smilies/yoda.gif)
I have report that shows how long the agents are logged into the phones if the agents total time is greater than 24hrs,it resets, how can I get the report to show total hours correctly, I have one agent who has worked.
08:55:19
07:15:19
08:55:19
total shows as 01:05:57, but should be 25:05:57.
Thanks
Thanks Rob.
![[yoda] [yoda] [yoda]](/data/assets/smilies/yoda.gif)