Speed Dial - Dispaly Name Option 11c

[mike2ns]

Hi all. I am a new admin working with our Option 11c. I want to setup so that when an incoming call comes in and the number is in the System Speed Dial list, the name is displayed rather than the name? I've done this on the BCM400 many times. I am using Nortel IP2002 phones, is there a setting I need to enable on the phones rather than the PBX itself?

Cheers

Mike

 

[PERRYPJ]

DIFFERENT ANIMAL

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[mike2ns]

So does that mean its not possible?

Mike

 

[Johnthephoneguy]

I know that will work in the callers list on the phoneset, but not sure about the speed call list, never tried actually.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[mike2ns]

Thanks JohnThePhoneGuy, so potentially I could put all the numbers I want onto the phone? Am I able to push this to all the phones? As I don't really want to have to program these in manaully.

Mike

 

[PERRYPJ]

No you can't push to all phones

OLD ROLMEN WORKING ON NORTELS AND AVAYA