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Sharp AR-M162 Paper trays not correct

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ITfromZX81

Programmer
May 18, 2004
151
CA
Hiya all,

We have a Sharp AR-M162 Multifunction Network Printer/Copier/Scanner. I had to swich from the included driver to a PCL5e driver to correct a problem some programs were having with printing.

I have been having some trouble selecting the correct number of paper trays. It has two additional trays for a total of 3.

If I select this in the printer settings it doesn't stay at 3 - it keeps switching back to one tray.

If I login as Admin, it stays at 3, but if I go back in as a regular user, it flips to 1 again even if I change it to 3 under that regular user's login.

I even gave all users full rights to the printer but it doesn't help.

We are running under Windows 2003 Server with terminal server logins.

Any ideas? Thanks in advance.
ITfromZX81

I am Popeye of Borg - Prepare to be amiskilated.
 
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