Help~.<br><br>I have a guestion about remote tools.<br>I created an account on my testing site that allows computer support team to troubleshoot PCs using Remote Tools.<br><br>But, every time I excute the remote tool with the account, I got somehting like "Security to use Remote Tools has been denied on this client".<br><br>I have no clue on this.<br>Because the account that I assigned has local admin. and logon as a service rights.<br><br>In remote client tools' security tab, I assigned the name of the account, and also did some work on the class and instance.<br><br>Did I miss something here?<br><br>Thanks.<br><br>P.S. With my admin. account, it works great, but.. <br>