ReportNet Java.exe

[cosmoh2o]

Please Help,

Whenever I bring our Cognos server all the way down and back up the java.exe process starts eating up CPU cycles. The java process eventually takes 100% of the CPU and no one can use reportNet. Eventually the java.exe process settles back down to normal CPU cycle usage but this is strange behavior. Has anyone out there using Cognos had this experience and if so what did you do to resolve the issue? I have looked on the cognos support web-page and can find nothing on this.

Thanks to anyone out there with an idea/hint.

 

[martyc71]

Add more memory. I was running into the same problem we added memory and reportnet was starting a lot faster. Also, when starting the reportnet services DO NOT start them from configuration manager start them manually by executing the startup batch file.

 

[cosmoh2o]

Thanks martyc71. I will try your suggestions.