recurring schedule

[cards4]

Hello,
I have a question concerning recurring schedules in Crystal ePortfolio. Letely, I've been setting up recurring schedules for crystal reports in ePortfolio to be sent to email addresses. However, the email gets the report twice instead of once. So far in my experience, I would have to delete and setup a new recurring schedule before ePortfolio sends the report only once. Is there a reason why the report is sent twice and not once when the recurring schedule is first create? The ePortfolio I am using supports Crystal Reports 9. Please help. Thank you.

 

[Harki06]

Check the start date on your schedule once you create it. If the date includes the current day, it will send it at that time instantly and then the time you mentioned. This is what I have noticed. If I set a future date, it did not happen for me. Hope it is the same one for you.

 

[cards4]

I had the current day on my start date even though I told ePortfolio to run the report weekly on a different day. When the day comes to send the report, it gets sent twice. I will try your suggestion. Thank you for your feedback!

 

[cards4]

I tried your suggestion and it worked but I do have another question. There have been times that I have setup recurring schedules for the same report using the current date and at one point the report only gets sent once instead of twice. Could there be something in my ePortfolio profile or maybe on my computer that would allow it to do that?