psc 1410

[290353]

Trying to make a reset on my printer, but when I disconnect the USB cabel all lamps on the printer drop off and I can´t do enything. What might be the problem?

 

[gbaughma]

What is wrong that you're trying to reset it? Unplugging the USB and the power doesn't do it?



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[290353]

I get an error message that says the inks doesn´t move

 

[gbaughma]

Did you just get it? Is there a locking mechanism or a piece of packing material still in the way?



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[290353]

I can hear that the inks move they run from one side to the other side 3-4 times and after that the error

 

[gbaughma]

There should be a thin plastic strip behind the print head, which indexes the location of the print heads.

Make sure that it is clean, and blow any dust out of the optical sensor that straddles the plastic strip.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg

 

[290353]

printer is only 3 weeks old, it has working fine until now

 

[gbaughma]

That doesn't mean there's not a piece of paper or dust-bunny in the optical sensor.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg