Project 2000 Crashes

[Clotty]

I am using MS Project 2000 9.0.2001.0219 SR1-1 on Windows XP. I am working with an mpp file of approximately 7,000 lines and usually when I go to Show Subtasks for any task, MS Project 'crashes' with a dialogue box saying "Microsoft Project for Windows application file has encountered a problem and needs to close. We are sorry for the inconvenience"

Most of my colleagues, using Project 2000/2003, working with the same file have no problems. Has anyone seen this problem and resolved it.

Thanks in advance
Chris

 

[PDQBach]

This can be the result of a corrupted file.

To eliminate that possibility (and, yes, I did see that most -- but, from your statement, not all others aren't having the same problem with the same file) start Project and then

1. Open the file
2. File | Save as... and change the type to MPD.
3. Exit Project
4. Start Project
5. Open the MPD file
6. File | Save As... and change the type to MPP.
7. Exit Project
8. Try opening the file and see if you can work with it now.

 

[Clotty]

Thanks for the quick response. Unfortunately, I tried following the steps that you suggested, but it failed with the same error during the Save As MPD step.

 

[PDQBach]

Hmmm.

How about getting one of the people who *can* open the file, to do the steps I outlined above?

You could also compare the operating environments in your machine and that machine. Perhaps you have a resource hog (like Notes) running and the other person doesn't.

Ctrl+Shift+Esc brings up the task master or you could use a variety of other tools to determine exactly what is running in each machine.