Link489 (TechnicalUser) Mar 30, 2006
Afternoon,
I am new to Procomm as I just started working with reporting in my company and we use Procomm as our customer service statistics reporting. I have done some previous coding in Microsoft Access and have gotten pretty good, although I have no formal education, so I don't know anything else. I was at but I think it is a little over my head or too high level from what I was looking for. So...
The way I was instructed was that this program will always print to a specific printer when requesting stats, they say that no screen actually displays that info, but once you get to a certain screen you enter the date and time range, then you press F9-Process, then it automatically prints it. I want it to output a file in addition to the print, I don't care what kind of file as long as it has the numbers, .txt, .csv, it doesn't matter. I am assuming this is somewhere in the script because it doesn't matter what you change on the printer set-up it sends to the same printer. Although, I have no idea where to look, I was looking at some of the scripts, but can't find any command for it to send to any IP address or printer. I am just assuming that a program of this nature has more options than just printing.
Any and all help would be appreciated.
Thanks
Peter
Afternoon,
I am new to Procomm as I just started working with reporting in my company and we use Procomm as our customer service statistics reporting. I have done some previous coding in Microsoft Access and have gotten pretty good, although I have no formal education, so I don't know anything else. I was at but I think it is a little over my head or too high level from what I was looking for. So...
The way I was instructed was that this program will always print to a specific printer when requesting stats, they say that no screen actually displays that info, but once you get to a certain screen you enter the date and time range, then you press F9-Process, then it automatically prints it. I want it to output a file in addition to the print, I don't care what kind of file as long as it has the numbers, .txt, .csv, it doesn't matter. I am assuming this is somewhere in the script because it doesn't matter what you change on the printer set-up it sends to the same printer. Although, I have no idea where to look, I was looking at some of the scripts, but can't find any command for it to send to any IP address or printer. I am just assuming that a program of this nature has more options than just printing.
Any and all help would be appreciated.
Thanks
Peter