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Problems Saving Printer Settings When Printing Envelopes

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zoeythecat

zoeythecat

Technical User
May 2, 2002
1,666
US
Hi All,

I have an end user we just upgraded to Office2007. She created a mail-merge document. Each time she goes to print, she has to go into the properties of the printer, and change the Paper Options Size to Envelope#10. After she prints and then closes the document, when she opens the document back up the printer settings default back to Letter. This happens for new documents as well as other documents she previously worked on. She had no such issues with office2003. The envelope setting would always be there so all she had to was click on the print and she was all set.

Any thoughts?

Thanks,
Zoey
 
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