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Pickup feature

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JusticeMercyRain

Technical User
Oct 1, 2009
4
US
Hey guys got a stupid question.

So in my home i have a 824 with 20 t7316e phones.

Only about 5 phones have access to outside lines.. so a family member will put a call on hold on one of those few phones and obviously you cant pickup a held call from a phone that doesn't have that line appearance. So call pickup sounds nice. What do i want to program? Group or just pickup?
I know i could also use park but my family is familiar with using pickup so i would like to use that.
 
Either F74, or F75 is group pickup, all the phones interested in using the feature needs to be in the same pickup group (capabilities). Pickup works while the line is ringing, otherwise use transfer.

NCSS NCTS NCTE
 
I wasn't inferring they both worked, I can't remember which one is Pickup and which one is Park.

NCSS NCTS NCTE
 
park = F74
group pickup = F75

I could be wrong but I believe the phone has to be ringing for pickup to work. Call park is the option u want to use.
 
Dasheen is right,call pickup is only for ringing calls, use call park.
 
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