Partner 18d programming buttons

[renoberia]

It's been 7 years since we first programmed our 18d phones with our partner system, and I'm having trouble remembering how to program the buttons on the 18d. We had 8 incoming phone lines before but dropped them down to 4. I want to change the buttons on the phones to remove the 4 disconnected phone lines and replace them with extensions. I found the instructions on how to program extensions and other features when the programmable buttons are unused, but since they are already programmed I can't seem to overwrite them.

Do I first need to delete the incoming phones lines through the the System Programming and not on each individual phone? Do I have to wipe out the programming on the entire phone to re-do the buttons?

 

[TouchToneTommy]

You have to remove the line appearances before you can program as something else.

IF, you have the 1st 4 lines assigned to ALL the extensions, WITH IMMEDIATE RING, you can go into System Programming and dial #104-04.

If you have some phones with Immediate, some with Delayed, and some with No Ring, you need to use #301 (Line Assignment) to remove the lines one by one from the extensions one by one
#301-(Extension Number)-(Line Number)-3 (Unassign)

Or, if there's just a few phones that are different, make note of them, do the 1st procedure, then use Centralized Telephone Programming to change them back from Immediate to Delayed or No Ring

 

[renoberia]

Thank you for the quick response. I will most likely do it one extension at a time so I don't mess up the whole system in case people have custom ring delays. In programming I see that the flow is like this:

#301-(Extension Number)-(Line Number)-2 (Unassign) --- if I hit 3 after I enter the line number it gives an error beep. Is this correct?

 

[TouchToneTommy]

Sorry, you are right. 2 to unassign, 3 to assign and select a particular button.

So #301-10-05-2, #301-10-06-2, #301-10-07-2, #301-10-08-2,
#301-11-05-2, #301-11-06-2, #301-11-07-2, #301-11-08-2,
#301-12-05-2, etc., etc, etc,.....