Jewel142
ISP
- Jun 17, 2009
- 39
Hi -
I'm working in Crystal 2008 and have created an optional parameters prompt. However, when my users try to use the prompt, it's greyed out and they can't enter anything.
It's set as an Editable, Optional Prompt that allows custom and multiple values. When I use the full version of Crystal it works just fine but when we try to use only the Crystal 2008 viewer it doesn't.
I know that there was a problem with the parameter prompts and that you had to create the report with 2008 and then user 2008 to view it (which I did).
Has anyone else come across this and if so, were you able to fix it?
Any help would be greatly appreciated.
Jewel
I'm working in Crystal 2008 and have created an optional parameters prompt. However, when my users try to use the prompt, it's greyed out and they can't enter anything.
It's set as an Editable, Optional Prompt that allows custom and multiple values. When I use the full version of Crystal it works just fine but when we try to use only the Crystal 2008 viewer it doesn't.
I know that there was a problem with the parameter prompts and that you had to create the report with 2008 and then user 2008 to view it (which I did).
Has anyone else come across this and if so, were you able to fix it?
Any help would be greatly appreciated.
Jewel