Paging ?

[thephonelady]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

 

[budbyrd]

A lot depends on how it was connected to the Definity. Most of those zone controllers were set up to use an analog trunk for DTMF dialing of zones.

 

[ACSscott]

I'd echo budbyrd on that; was it connected to a station or trunk port on the Definity?
I'll also add that I've seen where an IPO connecting to an amp needs something like a Viking FXI-1 in between, but with a pagepac I wouldn't think it would need that.

 

[acs2003]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

Hi the IP office uses a analog station port for paging and their are a number of youtube video's on this subject, i however have always used a old 6402 digital handset where i have removed the speaker wires and installed a 2.5mm jack with a LIU then connected to a PA amp as this will always work , this method was the method that the precursor to the IP office that was designed in the UK used by default

 

[TouchToneTommy]

If could very well be that the PagePac 20 uses a Trunk Port to interface, you should google for the manuals

 

[FractalTelecom]

Good morning all. Just moved a customer from an old Definity to an R12 IPOffice. The existing paging is an old ATT/Bogen Pagepac 20, Pagepac Common Control Unit and a Zonemate 9. I can’t seem to get it to work on the IPO. Using a station port set to paging speaker and even tried to set as an IVR port. Do I need a UTI to interface with it?
Thanks in advance.

You need a UTI interface.
Also, do you intend to page over desk phones as well as overhead?

 

[Firaconsortium]

Paging systems often require setting up shortcodes and group extensions correctly, especially when mixing analog and IP-based devices. Issues like feedback or connection failures can often be resolved with adjustments like using isolation transformers or configuring analog ports as paging stations