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outlook logon problem

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DawJam

IS-IT--Management
Apr 21, 2004
13
US
I am swapping around a couple windows xp computers and when I try to setup the existing email account on office xp (account works fine with office 2000) it will connect to outgoing server and send a test message but it gives an error when trying to logon to the incoming server. I am not the admin of the isp server and am not sure if it is a problem on that side of the network or what. I reset the password and the account still wont logon using outlook xp as it does in outlook 2000! any ideas?
 
Are you sure that your outgoing and incoming servers are the same?

Jim
 
yes, i am positive that the server address info is exactly accurate. Im gonna try resetting the password again but aside from that im at a loss. I really don't know whats up. Someone mentioned to me that it may be a server issue but I highly doubt it being that 23 other users in the office arent having any problems with there email.
 
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