Outlook 2003 Send/Receive not working.

[newyorkny]

Tippers,

Outlook 2003 on Vista. Just moved over an installation with three accounts. Same installation works on the original computer--this is my travel machine and I am sitting in Europe with no Send/Receive!

All account settings tested out ok and are correctly configured.

What happens when I hit Send/Receive? Pretty much nothing. So I want to see what's going on with Send/Receive settings.

I hit CTRL-ALT-S to "define Send/Receive Groups." Again, nothing happens.

I am not that familiar with Vista, but I navigate to the folder:

C:\Users\nyny\AppData\Local\Microsoft\Outlook

My thought is to delete the .srs file and force OL to create a new one. I see no .srs anywhere on the machine.

Reinstalling OL is certainly something to consider, but I don't travel with an Office CD...do you? I'd like to see if there is anything I can do before I start trying to figure out where to buy a copy of Office 2003 here!

Thanks for any thoughts.

NY

 

[IllogicallyLogical]

Does Outlook indicate that you are in Offline mode?

Joey
CCNA, MCSA 2003, MCP, A+, Network+, Wireless#

 

[dberg35]

Also make sure any ports that are needed are open. Are you use Exchange our POP3?

 

[dkronic]

Hello, I may have an answer for the 30 second delay on send/receive.

Go to the following menus/choices.......

Tools, options, mail setup, send/receive, edit, account properties.

This should bring you to the Account Properties Screen.

Here you want to ensure that "Automatically detect connection state" is selected and that Manual.... is not selected.

Once I made this change send/receive work perfectly for me.

Hope this helps !!!

Thanks,

Drew

 

[newyorkny]

Thanks for the responses. I believe I am in online mode since when I go to File, the option "Work Offline" is available (suggesting I am online).

It is a Pop3 setup. I can telnet out on the necessary ports, so I don't think that's it.

Tools, options, mail setup, hit send/receive...and can get no further.

Cannot find a description of such behavior anywhere on the web. I did detect/repair and Outlook did its thing without complaining. Used this same copy of OL (with appropriate licensing!) for my other computer and it's worked ok.

Seems like the entire send/receive function is completely hosed up.

Thanks for any thoughts.

ny

 

[newyorkny]

Here are some possibly interesting developments.

1) I bought Office 2007. It did virtually nothing to fix the issues. OL2007 behaves exactly like OL2003. THAT was an expensive little adventure (over 100 Euros).

2) I bought a membership to a worldwide SMTP server. As you know, many ISPs block access to the ISP's smtp services from those out of the country. So even though I am a legit customer, I couldn't use my ISP. This worked to a degree. I can now send emails.

I still do not receive incoming emails and I have this odd send/receive behavior where I can't even get into the S/R settings.

Does this spark any thoughts? Thanks.

 

[dberg35]

Well given the issues you are having you might want to have your email provider forward your email to a personal account like hotmail. One other suggestion is if you have a Terminal Server or desktop back home set it up there and RDP into it, providing port 3389 is open.

One thing I have learned over the years is if you're in a situation that is temporary then a temporary quick fix works.