Hi everyone,
When a OneBox user does not have a personal greeting recorded and a call is forwarded to the Telephony Server on a RNA (Ring No Answer), the following message is played:
"I'm sorry, extension XXXX does not answer. At the tone begin recording your message. To stop recording press any key. To transfer to the operator press zero."
I would like to know whether I can change this message to ""I'm sorry, extension XXXX does not answer. At the tone begin recording your message. To stop recording press any key", without the option of pressing 0 to be transferred to an operator.
Hope you might help, thanks!!
When a OneBox user does not have a personal greeting recorded and a call is forwarded to the Telephony Server on a RNA (Ring No Answer), the following message is played:
"I'm sorry, extension XXXX does not answer. At the tone begin recording your message. To stop recording press any key. To transfer to the operator press zero."
I would like to know whether I can change this message to ""I'm sorry, extension XXXX does not answer. At the tone begin recording your message. To stop recording press any key", without the option of pressing 0 to be transferred to an operator.
Hope you might help, thanks!!