No ringback when forwarding calls 1

[tecphonelady]

IP406V2 running 5.0(20) has unconditional forwarding set up to forward calls to a cell phone. The calls get to the cell phone but the caller doesn't hear ring back.

This worked fine when they had their IP403 running 2.0(18) -- they just upgraded to a refurbed 406.
Same carrier, same T1 card (they have a PRI installed)

If you do an assisted transfer you hear ring back. We also tried forwarding to a land line, still no ring back. They don't have any CO lines install, so we can't test that way (not my idea, trust me)





Ann

http://www.PhoneLady.com

and

http://www.TelecomEx.com

 

[Bas1234]

I known bug;


CQ99790

No ringing tone heard when calling a User who has forwarding Off switch via external ISDN when alerting

5.0.20

SP_RELEASE_3Q10_5.0


1-Not Required

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[tecphonelady]

Just wanted to report back that 5.0(22) did solve this issue.

Ann

http://www.PhoneLady.com

and

http://www.TelecomEx.com

 

[baldwincl]

Dont "upgrade" to 6.0.14 or the issue will un-resolve itself