We seem to be having a problem with NEAX2000. I'll say up front that I'm a Nortel guy so please excuse my ingnorance. I've inherited this switch and not had any training yet.
We have 2 ext's that have 1 main number that hunt to 1 number. The ext's were set up with:
CFB: Hunts to line 2.
CFNA-VM
CFBNA-Main number
With this setup VM does not answer. Then it appears the switch drops all of the above mentioned programming. If you go back and query the ext all of the CFB etc.. is set to NONE.
When I look at this setup it appears to be a loop but that's just an obersvation based on zero experience with NEC.
If you can help me out that would be great.
Thank
Ken.......
We have 2 ext's that have 1 main number that hunt to 1 number. The ext's were set up with:
CFB: Hunts to line 2.
CFNA-VM
CFBNA-Main number
With this setup VM does not answer. Then it appears the switch drops all of the above mentioned programming. If you go back and query the ext all of the CFB etc.. is set to NONE.
When I look at this setup it appears to be a loop but that's just an obersvation based on zero experience with NEC.
If you can help me out that would be great.
Thank
Ken.......